Welcome to AeroFix Cycles, located at 6925 Canby Ave UNIT 109, Reseda, CA 91335. As a part of the 'Bicycle Shops Near Me' category, this store offers bicycle parts and online ordering services.
Customer reviews indicate significant concerns regarding AeroFix Cycles' order fulfillment and customer service. One customer reported difficulties with communication, as the company did not answer phone calls. After requesting an order cancellation via email, they received a brief confirmation but no tracking information. The customer eventually received a refund after numerous emails, which they acknowledged as a positive outcome. It was also noted that the company had been featured in a NEWS 4 I-TEAM investigation, where they claimed to be addressing recent operational issues.
Another customer reported purchasing an item that arrived without essential bearings. They contacted the company immediately and were told the missing parts would be shipped. However, it took approximately five months and numerous emails for the customer to receive the bearings. This customer strongly advised against doing business with AeroFix Cycles, describing them as "shady/unprofessional."
AeroFix Cycles offers bicycle parts and online order services. However, customer reviews indicate significant concerns regarding order fulfillment and customer service.
For inquiries or to place an order, potential customers should be aware of the reported issues with communication and order fulfillment. It is advised to consider these reviews before making a purchase.
Customer reviews indicate significant concerns regarding the service and reliability of AeroFix Cycles. It is advised to consider these reviews before visiting or ordering from this business.
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