AeroFix Cycles

Overview
About
Location
Reviews

Overview

6925 Canby Ave UNIT 109, Reseda, CA 91335, USA
Hours

Monday 8:00 AM - 5:00 PM

Tuesday 8:00 AM - 5:00 PM

Wednesday 8:00 AM - 5:00 PM

Thursday 8:00 AM - 5:00 PM

Friday 8:00 AM - 5:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday Closed

AeroFix Cycles Introduce

Welcome to AeroFix Cycles, located at 6925 Canby Ave UNIT 109, Reseda, CA 91335. As a part of the 'Bicycle Shops Near Me' category, this store offers bicycle parts and online ordering services.

Customer reviews indicate significant concerns regarding AeroFix Cycles' order fulfillment and customer service. One customer reported difficulties with communication, as the company did not answer phone calls. After requesting an order cancellation via email, they received a brief confirmation but no tracking information. The customer eventually received a refund after numerous emails, which they acknowledged as a positive outcome. It was also noted that the company had been featured in a NEWS 4 I-TEAM investigation, where they claimed to be addressing recent operational issues.

Another customer reported purchasing an item that arrived without essential bearings. They contacted the company immediately and were told the missing parts would be shipped. However, it took approximately five months and numerous emails for the customer to receive the bearings. This customer strongly advised against doing business with AeroFix Cycles, describing them as "shady/unprofessional."

AeroFix Cycles offers bicycle parts and online order services. However, customer reviews indicate significant concerns regarding order fulfillment and customer service.

For inquiries or to place an order, potential customers should be aware of the reported issues with communication and order fulfillment. It is advised to consider these reviews before making a purchase.

Customer reviews indicate significant concerns regarding the service and reliability of AeroFix Cycles. It is advised to consider these reviews before visiting or ordering from this business.

Location

Reviews

Aug 11, 2016

Never pick up and I asked them to cancel my order through email and I received the message, "Hi, no worries." Never received a tracking order either. However, after countless emails, I got my refund so it isn't that bad. Also, this company was on NEWS 4 part of the I-TEAM investigation. They claim they faced some issues in the recent months/year and things should be going back to normal soon.
Aug 02, 2017

bought it and came not to long after, but was missing bearings for my fork so i contacted immediately and they said they would ship them. after a short like 5 months and email and email finally got them but i would not recommend doing business with these shady/unprofessional people
Dec 08, 2016

Ordered frame and fork over a month ago. Never received a confirmation email but they took the money from my account immediately. Tried to reach someone to no avail. Very shady but sleaking to a laywer and the banks
Oct 28, 2015

I got my bike shipped in on 12/15/2014, rims where totally scratched up, in the box, I sent them a picture right away how I got my package, they told me " no problem we will ship you a new set of rims and the fitting seat post, because also that one was different than the picture. now we are 10/28/2015... IM STILL WAITING!!!! I sent 20 mails, tried to call them, left voice mails... always the same answer the first 5 months... we don't have the color in yet, we sent you asap... 11 months later... im still waiting... worse company and customers support ever!
Feb 16, 2017

Ordered Gold Wheels from them a few YEARS ago. Told the wheels got messed up by UPS and they would send me new ones. YEARS LATER STILL NO WHEELS. THIS COMPANY IS A JOKE