Bennetts Bicycles Inc is a bicycle shop located at 517 Jewett Ave, Staten Island, NY 10302, USA. This shop offers bicycle sales and repair services.
Customer reviews paint a very negative picture of Bennetts Bicycles Inc. One customer, who had visited the shop since childhood, reported consistently rude staff and a lack of interest in serving customers. They further alleged that the shop discriminates against people of color, refusing to assist or being extremely rude to them. They described the staff as elitist and unwilling to help, even with simple repairs like flat tires. They speculated that the shop's ability to operate despite these issues stems from the owners owning the building and land. Another customer reported being sold a used and broken bike for $300, which was claimed to be new. They stated the bike did not ride straight and had pedal issues. When they returned the bike within an hour, they were denied a refund, leading them to label the shop a "scam."
Based on customer feedback, Bennetts Bicycles Inc has been described as:
- Rude and Unhelpful Staff: Customers consistently report rude and unhelpful staff.
- Allegations of Discrimination: Customers allege discrimination against people of color.
- Potential Scams: Customers report being sold used bikes as new and denied refunds.
- Poor Customer Service: The shop is described as having extremely poor customer service.
- Unwillingness to Assist: Staff are described as unwilling to assist with even simple repairs.
- Potential for Selling Broken/Used Bikes: Customers have reported purchasing used or broken bikes that were advertised as new.
- No Refund Policy: The shop reportedly denies refunds, even for recently purchased and faulty bikes.
Due to the extremely negative reviews and serious allegations, potential customers are strongly advised to exercise extreme caution. The reported issues of rude staff, potential discrimination, and alleged scams raise significant concerns. It is recommended to thoroughly research alternative bike shops in the area and avoid Bennetts Bicycles Inc unless absolutely necessary. If you choose to visit, document all interactions and the condition of any purchased items. You can contact Bennetts Bicycles Inc at (718) 447-8652 or +1 718-447-8652, but proceed with extreme awareness of the reported customer experiences.
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