Big Cat Electric Bikes

Overview
About
Location
Reviews

Overview

+1 631-285-2298
www.bigcatbikes.com
78 Academy St, Patchogue, NY 11772, USA
Hours

Monday Closed

Tuesday 10:00 AM - 5:00 PM

Wednesday 10:00 AM - 5:00 PM

Thursday 10:00 AM - 5:00 PM

Friday 10:00 AM - 5:00 PM

Saturday 10:00 AM - 4:00 PM

Sunday 10:00 AM - 4:00 PM

Big Cat Electric Bikes Introduce

If you're searching for "Bicycle Shops Near Me" in the Patchogue, NY area and are specifically interested in electric bikes, Big Cat Electric Bikes at 78 Academy St is a top choice. This store specializes in high-performance e-bikes and provides exceptional customer service.

Big Cat Electric Bikes is known for its robust and reliable e-bikes, exemplified by the popular Fat Cat XL model. Customers have reported that these bikes perform exceptionally well in diverse and challenging conditions, including rain, sleet, mud, snow, and even the demanding environment of Burning Man. This indicates the durability and high-quality construction of their products.

Beyond the quality of their bikes, Big Cat Electric Bikes is highly regarded for its outstanding service team. Customers consistently praise the professionalism, kindness, and helpfulness of the staff. The service department is known for its efficiency in handling repairs, upgrades, and addressing customer concerns, including technical issues like "Error 32."

Here's what Big Cat Electric Bikes offers:

Sales of high-performance electric bikes, including the Fat Cat XL.
Expert e-bike repair and maintenance services.
E-bike upgrades and accessory installations.
Professional and friendly customer service.
Reliable support for technical issues and inquiries.

Customer testimonials highlight the exceptional service provided by team members like Tom and Jose, who are praised for their expertise and assistance. The overall consensus is that the Big Cat Electric Bikes team contributes significantly to the positive ownership experience.

If you're looking for a reliable and high-performance electric bike and value excellent customer service, Big Cat Electric Bikes is a great option. You can contact them at (631) 285-2298 or +1 631-285-2298.

Location

Reviews

Aug 03, 2023

I'm thrilled to share my positive experience with Big Cat Electric Bikes! Their outstanding service and personal attention to customers truly sets them apart. It's fantastic to know that their bikes will performed even in challenging environments like Burning Man. Their efficient service department's assisted in upgrading my bike and ensuring I got exactly what you wanted in a timely manner. Thank you for making it a great experience. Alex
Jan 25, 2019

This bike rocks! Let me share something with you about my Fat Cat XL E-bike. I live in Northern Vermont, this bike has been through rain, sleet, mud, dirt, snow, rocks, and even my neighbors yard. Its powerful, fast, convenient, and is a sheer pleasure to ride. I use my Bike mostly to get to and from work, it a short little commute of about 4.8 miles. I blast through this in a few minutes, riding both on and off road as Vermont is quite rural even in its city's. Currently I am conquering ice chunks and potholes, snow banks and snowplows with ease. It's not just the bike that makes this such a great item but the service team at Big Cats is where you really win. Every issue or question that I've had from the dreaded Error 32 to simple replacements or accessories, Bike Cats Team of Service Members are professional, kind, easy to talk to, and just a phone call or email away. You Guys are what makes Owning a Big Cat so enjoyable. Thank You for continuing to provide us with your support and product. I look forward to many more years of Big Cat fun. Special Thanks to, "Tom"~ Without you what would I be riding? "Jose"~ Your advice has save my bike countless times. "The Rest of the Big Cats Team"~ You Guys are doing it right!
Jun 10, 2022

This is a great local, owner operated business to support. Im very happy with my bike, I love that I can pedal a long distance and if I don’t feel like pedaling all the way back I can use assist or not pedal at all and use full auto. Very helpful staff, Manny spent time going over the bike to make sure it was ready to ride and teaching how to use the bike and giving tips on how to get the most out of the bike. Very happy I did not buy from an online store because now I have a good relationship with a local business in case I have other electric bike needs. A friend tried my bike and went to Big Cat the next day and bought one for himself, so yes I do recommend doing business with this company.
Jun 11, 2023

I LOVE my BigCat Bike! I have had this bike for about a year and a half and I use it everyday! This is my first time ever owning an electric bike and it is the best way to get around! The charge will last several uses although I just charge mine every night. If you are thinking about getting an electric bike I highly recommend the BigCat!
May 25, 2022

I purchased the mini step through from big cats. The staff was wonderful to deal with and made the many changes to my bike to customize it for me. When I picked the bike up the staff was super great explaining everything to me. The bike is awesome and I love it. I recommend buying a bike from big cats. Very satisfied with the purchase.