Bike Authority

Overview
About
Location
Reviews

Overview

+1 440-546-9966
www.bikeauthority.com
7979 Broadview Rd C, Broadview Heights, OH 44147, USA
Hours

Monday 10:00 AM - 7:00 PM

Tuesday 10:00 AM - 7:00 PM

Wednesday 10:00 AM - 7:00 PM

Thursday 10:00 AM - 7:00 PM

Friday 10:00 AM - 7:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday 11:00 AM - 4:00 PM

Bike Authority Introduce

Bike Authority is located at 7979 Broadview Rd C, Broadview Heights, OH 44147, USA. You can contact them at (440) 546-9966 or +1 440-546-9966.

Customer reviews consistently praise Bike Authority for its honesty, quality, and exceptional customer service. One customer, who purchased a Yamaha e-bike, highlighted Mr. Hendrix's trustworthiness and the shop's personalized approach. They appreciated the genuine conversation and the shop's clean environment, wide product selection, and skilled mechanics. They also noted the convenient location off I-77, but cautioned about the lack of bike lanes for those planning to ride home.

Another customer shared a fantastic experience with the shop's repair services, praising the impeccable work and the prompt correction of a minor billing error. They emphasized the outstanding customer service and highly recommended the shop.

These reviews suggest that Bike Authority is a highly recommended bike shop that prioritizes customer satisfaction and provides honest and quality service. The shop's knowledgeable and trustworthy staff, particularly Mr. Hendrix, and their commitment to excellent customer service make them a valuable resource for cyclists in Broadview Heights and surrounding areas.

As a "Bicycle Shops Near Me" option, Bike Authority offers bike sales (including Yamaha e-bikes), bike repairs, and bike accessories. Potential customers should contact them directly for specific inquiries regarding their inventory and services. The shop's focus on providing honest and exceptional customer service is a notable feature.

Location

Reviews

Sep 15, 2024

Honest and great quality bike shop. There was a special promo running on what I think really believe is my dream bike. Bike Authority has been selling Yamaha ebikes for a couple years. I went in and test drove a large Wabash RT and INSTANLY put a grand down on a small (My size.) Mr Hendrix was awesome A guy I could trust 100%. HE was not a normal guy. I talked to him on the phone. Asked if they were commission. He said no, but still find him when I come in there. I did and we had a great conversation about bikes, healthy stuff and all kinds of pleasant conversation. That is one thing I DONT get at other bike shops (That I drove past) I get "Just the facts" in and out. This was a cool experience. If they get it delivered and assembled before my camping trip 8 days after I bought it Ill have to edit this review. lol. Im not expecting that. Anyhow. I drove past 4 bike stores I know to come to this place and I'd do it again. Great pricing. Clean store, a great amount of products. A really nice shop area with two guys happily grinding away on bikes. Tons of accessories. I scanned a few prices. Now you are probably going. "This guy is a shill" Nope totally not and Ill come up with a negative about this place. The location is very easy to get to via I77. BUT! it SUUCKS if you (like me) want to ride your new steed home (11 miles) Literally you are in Boomer Danger central with no bike lanes and What I call really dangerous roads. (im a 2000-3000 mile a year bike commuter on Strava) So weird location for a bike shop. Id call these roads Black Diamonds until you get to the metroparks or the CVNP. I may still ride it home and just haul southwest torward the metroparks (increasing my trip by 5 miles) or I may try to drop into the towpath to the ENE. Not sure.
Jun 25, 2024

Fantastic experience! The customer service was outstanding. My husband took two bikes in for repairs, and they did an impeccable job. There was a minor billing error that they caught after he picked up the bikes. They promptly corrected it and didn't charge him due to the mix-up. Highly recommend this place! My husband actually wanted to give the 5 star review, but he had given them one 5-years ago so I decided to write one in his stead.
Aug 23, 2024

Outstanding Experience at Bike Authority! My wife and I recently bought our second set of bikes, and after being turned away by another local shop due to low inventory (and being told to come back next month), we were thrilled to discover Bike Authority. Mike and his team went above and beyond to help us. Not only did they have the exact models and sizes we were looking for, but they also made sure both bikes were perfectly fitted for us. One of the bikes needed to be ordered, and the owner had it delivered within 48 hours and assembled the same day. Their commitment to customer service is top-notch, and we couldn't be happier with our new bikes. If you're looking for excellent service, quality bikes, and a team that truly cares about getting you what you need, I highly recommend Bike Authority. We will definitely be returning for any future bike needs!
Sep 25, 2024

I have Di2 shifting, and it failed on a bike I didn't buy from Bike Authority. The front derailer unit failed and needed replaced. Bike Authority was able to get a warranty approval from Shimano and replace this part( which hey happened to have in stock) in a couple of hours. What could have been either really expensive or a really lengthy repair was turned around in hours! Jess and the mechanics did a great job, and I am extremely thankful. Take your bike here. You will not be disappointed.
Aug 11, 2018

Sherman & the other guys at Bike Authority saved our butt. My son’s handlebars broke at Triathlon National Championships. They had a set and scrambled to get them on the bike so he could race the second day. Thanks for the awesome service. A great shop!