Bike Worx

Overview
About
Location
Reviews

Overview

+1 805-852-5072
www.thebikeworx.com
2940 E Thousand Oaks Blvd Suite J, Thousand Oaks, CA 91362, USA
Hours

Monday 10:30 AM - 6:30 PM

Tuesday 10:30 AM - 6:30 PM

Wednesday 10:30 AM - 6:30 PM

Thursday 10:30 AM - 6:30 PM

Friday 10:30 AM - 6:30 PM

Saturday Closed

Sunday Closed

Bike Worx Introduce

Bike Worx is located at 2940 E Thousand Oaks Blvd Suite J, Thousand Oaks, CA 91362. You can contact them at (805) 852-5072 or +1 805-852-5072.

Customer reviews consistently praise Bike Worx for its exceptional customer service and willingness to go above and beyond for their customers. One customer, who experienced a flat tire while traveling, highlighted the owner, Eric's, extraordinary assistance. Eric not only provided the needed tubeless tire but also offered to pick up the customer and their bike, transported them to the shop, and then drove them back to their hotel after the repair. This level of dedication and care demonstrates a strong commitment to customer satisfaction.

Another customer commended Eric's expertise in installing an e-bike motor, noting that Bike Worx was the only shop willing to take on the task. The customer was highly satisfied with the result, indicating the shop's ability to handle complex and specialized bike modifications.

These reviews suggest that Bike Worx is a reliable and customer-focused shop that prioritizes personalized service and expertise. They offer a range of services, including repairs and e-bike conversions, and demonstrate a willingness to go the extra mile for their customers.

As a "Bicycle Shops Near Me" option, Bike Worx appears to be a highly recommended shop offering a range of services and products, backed by exceptional customer service and expertise. It is recommended to contact them directly for specific inquiries regarding their current inventory, services, and any ongoing promotions.

Location

Reviews

Feb 06, 2025

I traveled to the Calabasas/Thousand Oaks area to ride in California and happened to catch a flat on my final ride of my trip. I called Bike Worx and explained that I had caught a flat, and asked if they had any tubeless tires available. The shop owner Eric had some tubeless tires available and also offered to help pick me up with the shop vehicle from my location approximately 2mi away. Upon arrival, Eric was really nice and helpful with transportation assistance to the shop. He was able to swap my flat tire for the new tire and explain the spec of the tire as well. Afterwards, it had already began to get dark outside, so Eric asked where I was staying at and offered me a ride back to my hotel. He really went out of his way to help me in anyway that he could. I’d highly recommend everyone to stop by Bike Worx for any bike services that you may need in the future. Thanks again for going the extra mile for another cyclist in the cycling community Eric!!!
Feb 04, 2025

Eric was great. I had been to a few other local places to see if they could install an e-bike motor on my bike. Bike Worx was the only shop that wanted to take on the task. The bike turned out amazing!!!
Feb 13, 2025

I highly recommend Bike Worx for bike repair. My shock lock-out system was frozen on my Trek Top Fuel mountain bike. I first took the bike to the Trek shop but they could not repair it and recommended taking it to Bike Worx which I did. Eric replaced the o-rings and changed the oil in the hydraulic lines. He also changed my front brake rotor as well as fixed the sagging seat drop post. The turn-around time was only a few days including ordering parts which was amazing. Pricing was very reasonable. Everything works perfectly now. I’ve had problems with bike repair quality over the years at other shops. I’m not taking any of my bikes anywhere else for repair from now on. Eric is very experienced and knows what he is doing.
Jun 09, 2024

I'd high recommend Eric at Bike Worx. I sent him a appointment email on a Sunday when the shop was closed and he replied in minutes. We discussed my seat post upgrade and he had the parts ordered quickly. I was scheduled to pick-up the bike on Friday but the install was more difficult than expected, he offered to personally deliver the bike to me after hours but I declined since I don't live in the area..He then offers to open the shop on a day when its normally closed just so I can have my bike for a ride in the morning. Support the small "service only" shops like Bike Worx. Eric is a REAL mechanic with years of experience, you wont be disappointed.
Nov 20, 2024

Absolutely the best. Had to get a partial rebuild on both my front and rear suspension. 2021 model so Eric had to order parts. Had the bike dialed and feeling like new within 2 days! Also detailed and tuned up my bike for nothing extra. Honest, fair prices for sure. Could not recommend enough!