Bikeway is a bicycle store located at 1581 NY-376, Wappingers Falls, NY 12590, USA. This shop offers a range of bicycle-related products and services, including bike sales, parts, tools, and accessories.
Customer reviews present a mixed picture of Bikeway. Some customers have expressed dissatisfaction with the shop's communication and service. Specifically, there are reports of delays in repairs and a lack of proactive communication from the staff. One reviewer noted a recurring issue with delayed communication about parts availability. Additionally, an unexpected gift sent to a disgruntled customer was perceived negatively. However, other customers have had positive experiences, praising the shop's wide selection of bikes, parts, tools, and accessories, as well as the knowledgeable and friendly employees. One customer jokingly suggested including "divorce papers or a death certificate" with new bike purchases, highlighting the temptation to buy more bikes due to the shop's extensive inventory.
Based on customer feedback, Bikeway offers:
- Bike Sales: The shop offers a selection of bicycles.
- Parts, Tools, and Accessories: The shop has a wide variety of parts, tools, and accessories.
- Knowledgeable and Friendly Employees: Some customers have found the employees to be knowledgeable and friendly.
- Variable Communication: Customer experiences with communication and service vary, with some reporting delays and lack of proactive updates.
- Extensive Inventory: The shop has a large inventory, which can be both a positive and potentially humorous point of contention for some customers.
If you're in the Wappingers Falls area and are considering Bikeway, it's advisable to be aware of the mixed customer experiences. While the shop offers a wide selection of products and some customers have had positive interactions, others have reported issues with communication and service. You can contact them at (845) 463-7433 or +1 845-463-7433 for more information.
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