Bloomington Bicycles, located at 4535 E 3rd St, Bloomington, IN 47401, USA, offers a wide range of bicycles and related services. You can reach them at (812) 964-4068 or +1 812-964-4068.
Based on customer reviews, Bloomington Bicycles is highly regarded for its exceptional customer service and knowledgeable staff. Customers consistently praise the shop's friendly and helpful approach, particularly mentioning John and Gavin for their expertise and courteousness. The shop is known for providing a comfortable and trustworthy buying experience, even for significant purchases like road bikes. One customer, who purchased a bike from out of state, highlighted the shop's willingness to go above and beyond in resolving a manufacturer defect issue. Despite the customer's local dealers being unhelpful, Bloomington Bicycles provided outstanding communication and support, demonstrating a commitment to customer satisfaction. The shop is praised for its ability to provide a "warm and fuzzy" experience, making customers feel valued and supported. The shop is highly recommended for its knowledgeable staff and dedication to customer support.
Key features and services highlighted by customers include:
- Bike Sales: Offering a wide range of bicycles, including road bikes.
- Knowledgeable Staff: John and Gavin are praised for their expertise.
- Exceptional Customer Service: Providing outstanding customer support.
- Friendly Approach: Offering a warm and welcoming environment.
- Helpful Communication: Providing clear and consistent communication.
- Warranty Support: Willing to go above and beyond to support warranty claims.
- Trustworthy Buying Experience: Building trust with customers for significant purchases.
Customers have expressed high satisfaction with the shop's service, particularly the knowledgeable staff and exceptional customer service. If you are looking for "Bicycle Shops Near Me" in the Bloomington area and need a reliable bike shop with excellent support, Bloomington Bicycles is a highly recommended option. Their commitment to customer satisfaction makes them a top choice for all your biking needs.
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