Bombshell Parts Inc

Overview
About
Location
Reviews

Overview

+1 951-677-8500
www.bombshellparts.com
3741 Merced Dr # E, Riverside, CA 92503, USA
Hours

Monday 8:00 AM - 5:00 PM

Tuesday 8:00 AM - 5:00 PM

Wednesday 8:00 AM - 5:00 PM

Thursday 8:00 AM - 5:00 PM

Friday 8:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

Bombshell Parts Inc Introduce

Bombshell Parts Inc, located at 3741 Merced Dr # E, Riverside, CA 92503, has received significant negative feedback from customers, indicating potential issues with their business practices. You can contact them at (951) 677-8500 or +1 951-677-8500.

Based on customer reviews, Bombshell Parts Inc is alleged to engage in the following practices:

Sending Incorrect Items: Customers report receiving items that do not match their orders, including incorrect colors and sizes.
Low-Quality Products: Customers describe the products as being made of cheap plastic and of poor quality, despite claims of being made in the USA.
Poor Customer Service: The new owner, "Dave," is described as having poor customer service skills, including yelling at customers and refusing to assist with returns.
Refusal to Pay Return Shipping: The owner refuses to pay for return shipping, even when the mistake is on their end.
Sending Incompatible Parts: Customers report receiving parts that are incompatible with other products sold by the company, such as "old design" chainwheels.
Difficulties with Refunds: Customers report difficulties obtaining refunds, with the owner refusing to provide return labels and delaying the refund process.
Escalation to Third-Party Claims: Customers have had to escalate to third-party claims, such as PayPal claims, to get their money back.
Negative Change in Ownership: Customers who previously had positive experiences with the old owner, Jiri, report a significant decline in service and product quality under the new owner, Dave.
Claims of "Made in USA" Contradicted: Customers feel the quality of products contradict the claims of being made in the USA, leading to distrust.

WARNING: Based on the overwhelming negative feedback, it is strongly advised to exercise extreme caution when considering purchasing from Bombshell Parts Inc. Customers report significant financial losses and deceptive practices. Consider alternative, reputable businesses for your cycling needs.

This introduction is based solely on the provided customer reviews, which strongly indicate potential fraudulent activity and poor business practices. Potential customers should conduct thorough research and seek legal advice if they have been victimized by this company.

Location

Reviews

May 29, 2020

SCAM!! DO NOT BUY FROM HERE!! I ordered a black seat with a red insert. I called the seller to tell him what I received is NOT what I ordered. It is made of a very cheap plastic. Seat is very small not made for a grown adult person. I also told him that the seat post is not what I ordered either. I ordered red and received a grey post. He told me no you did not you received a red post. I told him I am looking at it right now and I'm sorry but this is not red. He was also upset that I told him the quality was cheap plastic from china. All he kept saying is it is made in the USA. I told him wither it is made in the USA, China, Ireland wherever the item is still NOT what I ordered. He yelled at me and had NO customer service skills what so ever. I told him I'd return it but not pay return shipping since this mistake was not mine. Why pay for HIS MISTAKE? He told me If I don't pay return shipping then I don't get my money back. Lol Take that up with my bank because this is not what I ordered. I called him back and he sent me to voicemail. This business is a joke. As a business owner myself, that's not how you treat customers or keep a business. All he wants is your money. Doesn't care if the product is right or not.
Sep 28, 2023

Used to do a lot of business with the old owner, Jiri, and everything was always smooth. New owner, "Dave" is basically useless. Ordered a chainwheel recently, was sent an "old design" (according to Dave the owner) which was incompatible with their own ratchet cranks. Dave then proceeded to tell me to send it back on my own dollar for a refund. Said his "accountant" was on vacation and he was unable to provide a return label. Had to escalate to a PayPal claim to get my money back. Will never, ever buy anything else from Dave at Bombshell.
Jul 16, 2020

Resolved 5 stars There is no option to select no stars for Bombshell here so selected one star ..I have new Bombshell one80 wheels for over a year and still cannot use them ..the wheels are falling apart from the day they arrived out of the box. I contacted Bombshell on numerous occasions and they will not help and they won't help the shop I bought the wheels from either. I can't believe the good reviews here are real when my experience with Bombshell was a complete disaster and definitively the worst product I've ever purchased. I'm still open to hearing from Bombshell but won't hold my breath waiting, 12 months later a complete waste buying this priduct and my time and money and the costs trying to resolve the issues. It has taken time, however Jiri Holec at BOMBSHELL has resolved the issue with the BOMBSHELL WHEELSET. I would like to say Thank you to Mr Jiri Holec for resolving the issue.
Aug 27, 2018

I just love this company. They are all very charismatic and truly do want the best for the kids and their families. The minority’ of my son’s bike components are Bombshell and their product is beyond amazing for kids. I highly recommend this company. They will help in any way they possibly can and truly do give great advice.
Jul 16, 2020

Resolved 5 stars I did encounter a major issue with a BOMBSHELL ONE80 WHEELSET and it did require time to resolve, i am not a USA resident, I am a European Customer. The resolution did require alot of time but I was dealing with a gentleman Jiri Holec from BOMBSHELL who eventually did resolve the issue with the WHEELSET. To be fair 5 stars to this company, i think the product looks great, it has a great reputation, I was very surprised to have encountered any problem at all. Sometimes Customer Support can be slow but give them a chance to put it right.