Campus Bike Shop, located in Tresidder Memorial Union, 459 Lagunita Dr #12, Stanford, CA 94305, provides bicycle rental services. You can reach them at (650) 723-9300 or +1 650-723-9300.
Customer reviews present a mixed experience with Campus Bike Shop's rental services. Some customers have praised the shop for its availability of bikes, particularly road bikes, when other stores were out of stock. They also appreciated the ease of reserving bikes and the competitive pricing.
During the rental process, customers have found the staff to be patient, friendly, and helpful, especially during bike setup. The shop has also been commended for its quick and accommodating service when addressing gear issues.
However, one customer reported a negative experience regarding a long-term rental. They were required to return the bike early, despite having a rental agreement for a longer period. They also experienced conflicting information regarding a potential refund and reported a lack of response to their inquiries. This points to potential inconsistencies in their rental policies and communication.
On the other hand, a customer who damaged a rented bike was pleasantly surprised by the shop's understanding and lack of surcharges after a minor repair, leading to a positive impression. This shows a level of understanding and fairness that is appreciated.
Overall, Campus Bike Shop offers convenient bike rentals with generally positive customer interactions, but potential renters should be aware of possible inconsistencies in rental policies and communication, particularly regarding long-term rentals and refunds.
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