Cardinal Bike Shop

Overview
About
Location
Reviews

Overview

+1 650-328-8900
www.cardinalbikes.com
1955 El Camino Real, Palo Alto, CA 94306, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 10:00 AM - 6:00 PM

Cardinal Bike Shop Introduce

Cardinal Bike Shop is located at 1955 El Camino Real, Palo Alto, CA 94306. They can be reached at (650) 328-8900 or +1 650-328-8900.

This bicycle store is highly regarded for its excellent customer service, efficient repairs, and quality selection of bikes and bike products. Reviews consistently highlight the positive experiences customers have had with Rafa and his team.

Customers praise the shop for its helpful, expert, and reasonably priced services. One customer noted the team's ability to quickly and efficiently repair two blown-out tires, emphasizing the fast service. Another customer highlighted Rafa's expertise in helping them choose a bike that suited their commuting needs, noting his years of experience and thorough knowledge of bikes.

The shop is described as welcoming and easy to work with, making it a positive experience for all bike needs. Rafa, in particular, is commended for his patience, helpfulness, and expertise. Customers consistently recommend Cardinal Bike Shop for both bike purchases and repairs.

Key features of Cardinal Bike Shop include:

Expert bicycle repairs and maintenance.
Quality selection of bikes and bike products.
Knowledgeable and helpful staff, particularly Rafa.
Efficient and fast service.
Reasonably priced services.
Positive and welcoming atmosphere.
Expert advice for bike selection, especially for commuting needs.

Based on customer reviews, Cardinal Bike Shop is a highly recommended destination for cyclists in Palo Alto seeking quality bikes and reliable service.

Location

Reviews

Aug 11, 2024

Another helpful, efficient and fast service experience today with Rafa and his team after my son blew out both tires. Thank you Cardinal! Rafa is awesome and Cardinal Bike Shop is great for purchase or bike service and repairs. He and his team are kind, helpful, expert and reasonably priced. Very easy and positive to work with for all your bike needs. Thank you Rafa!
Aug 22, 2024

Hands down the best service and quality bikes + bike products here. Rafael served us and helped me choose a bike that suited my commuting needs. He has several years of experience in this field, knows bikes inside out and was extremely patient, helpful and welcoming. I highly recommend this place to anyone looking for a great bike shopping experience. I will definitely be recommending this place to all my friends and family interested in buying a bike at a great deal. Muchos graçias, Rafael!😇🙏🏼
Aug 07, 2024

Excellent service! Bought 2 bikes here and had trouble fitting both into my car. The guy on duty (sorry forgot to get your name) was so kind as to offer to deliver 1 to my house after he got off work the same day. Really appreciated it!
Sep 15, 2024

I am very sorry but I had an extremely poor experience here. I had to get my front tube replaced and was charged $55 for the same - apparently I needed to change the rim tape and add slime. What’s worse I was charged full price for both of these things. The cost of the tube on top of that and finally labour charge. When I came in they probably thought I was extremely naive. Then two days later the rear tyre also got flat - they put slime in that one as well. A few weeks later, the front tyre also is flat. Cheap quality materials being used and my experience leads me to believe that they are absolute hucksters. I would give no stars if possible - will never go here and tell everyone else to avoid at all costs.
Jun 09, 2023

Very bad customer experience. Couldn’t fix a mountain bike. Broke again and then they claimed it would not be covered by warranty. Accused my son of know knowing how to ride a bike (chain, gear issues). Went to a different store and they said that installation wasn’t done correctly. They fixed it within 30min. I would stay away from this shop.