City Bikes Pembroke Pines, located at 671 NW 100th Pl, Hollywood, FL 33024, USA, is a bike shop offering bike sales, repairs, and tune-ups. You can reach them at (954) 682-8889 or +1 954-682-8889.
Based on customer reviews, City Bikes Pembroke Pines has received mixed feedback. The shop is praised for its knowledgeable mechanics who are proficient in repairing and tuning both gravel and road bikes. Customers appreciate the quality of their technical work and expertise. However, there are significant concerns regarding the shop's customer service. Customers report a lack of greeting upon entering the store and long wait times for service and bike pickups. There are also complaints about a lack of communication and attentiveness from the staff, including instances where customers were left waiting despite their service being completed. The shop offers a variety of bikes for sale and provides repair and tune-up services, but the inconsistent customer service appears to be a recurring issue.
Key features and services highlighted by customers include:
- Bike Sales: Offering a selection of gravel and road bikes.
- Expert Bike Repairs: Providing knowledgeable bike repair services.
- Bike Tune-Ups: Offering professional bike tune-up services.
- Knowledgeable Mechanics: Employing skilled and knowledgeable bike mechanics.
- Inconsistent Customer Service: Customers report poor customer service experiences.
- Long Wait Times: Customers report long wait times for service and pickups.
- Lack of Communication: Customers report a lack of communication and attentiveness.
Customers have expressed mixed reviews regarding the shop's service, with praise for the mechanics' expertise but significant concerns about the customer service. If you are looking for "Bicycle Shops Near Me" in the Hollywood area and need bike sales, repairs, or tune-ups, City Bikes Pembroke Pines is a local option. However, it's recommended to be aware of the reported inconsistencies in customer service.
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