Crank Revolution Bike Shop

Overview
About
Location
Reviews

Overview

+1 847-790-5115
www.crankrevolution.com
1636 W Algonquin Rd, Hoffman Estates, IL 60192, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday Closed

Wednesday 10:00 AM - 5:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday 10:00 AM - 5:00 PM

Crank Revolution Bike Shop Introduce

Crank Revolution Bike Shop, located at 1636 W Algonquin Rd, Hoffman Estates, IL 60192, serves the local cycling community as a comprehensive bicycle shop. As a category member of "Bicycle Shops Near Me," it aims to provide a range of services and products for cyclists of all levels.

You can reach them at (847) 790-5115 or +1 847-790-5115.

Based on online reviews, customer experiences vary. Some customers have reported excellent service, highlighting the shop's responsiveness, customer focus, and knowledgeable staff. These customers consider Crank Revolution Bike Shop to be among the best in the area.

However, other reviews indicate potential issues with the shop's return policy. One customer reported a significant restocking fee on a returned high-value bicycle, despite the bike being in pristine condition. This experience suggests that return policies and associated fees may be a point of concern for some customers.

Therefore, potential customers are advised to inquire about the shop's specific policies regarding returns, repairs, and warranties before making a purchase.

Crank Revolution Bike Shop offers a range of services, including:

Bicycle sales
Bike repairs and maintenance
Expert advice and consultations

Whether you're looking for a new bike, need a repair, or simply seek expert advice, Crank Revolution Bike Shop aims to cater to your cycling needs. It is recommended that you read a variety of customer reviews and directly contact the shop to gain a complete understanding of their services and policies.

Location

Reviews

Jan 29, 2025

I bought a Diverge Expert Carbon bike ($5000) a few days ago from Crank Revolution Bike Shop in Illinois, and and I used one time. I returned it today without any problem or scratches. First he said that it would be a maximum of 15% and that this was determined by the specialized company. Then he increased the amount and took 20% restocking fee. When I told her that this was too much, she said "This is my workplace, I found it appropriate. I definitely do not recommend you to shop there.
Feb 08, 2025

There's a reason why so many customers call this the best bike shop in the area (just read the many reviews). Honestly, this is amongst the best customer experiences I've ever had. Highly responsive, customer-focused, knowledgeable, patient - the list goes on. Strongly recommended.
Dec 07, 2023

I recently moved to the area and wasn’t expecting to find such a great shop nearby. I feel lucky to have such a good bike shop so close! I purchased a new Tarmac from a shop in another state but it arrived with some broken parts. Crank Revolution to the rescue: TC helped me through the warranty process with Specialized and did all of the labor. The bike looks and rides perfectly. The shop helped me with getting a quick fit on the bike, was easy to communicate with etc.
Aug 30, 2024

This is by far the best shop in the area. They are extremely knowledgeable and incredibly welcoming. I’ve done a bunch of upgrades on our mountain bikes thanks to TC, and I couldn’t be happier with their excellent service. They have my highest recommendation.
Dec 29, 2024

Purchased a bike here about a year ago and the bike has been decent, it came with a one year labor warranty, within the first month of owning the bike I took it back to get the rear brake looked at because the pressure and the grabbing power had gone down significantly since I bought it. When I took it in they put an air bubble in the line and said it was so I get more brake feel being too lazy to do a 5 min bleed job properly, attempt 1 to get my brakes fixed failed. they always seem to have an attitude when I bring my bike in to get worked on, my most recent visit had me trying to get the brake fixed again months later by a different guy, I told him it needed a flush and bleed and he proceeded to just add new fluid to the old fluid I had already stated was bad, I was present for the whole service and he proceeded to tell me the whole rear braking system needed to be replaced when I knew it did not and then they tried to charge me for the service even though the year service warranty wasn't up. I took it to another shop the same day and they blead and flushed it without any issue. these guys will look at you like you are an idiot, when I tried to explain to them I know how these systems work and was surprised about their dishonest behavior the bike mechanic went back and forth with me for 10 minuets telling me I needed a new brake and looked at me like I was stupid. I am not I don't take my bike here anymore.