Cycle Sport

Overview

• +1 610-565-9535
• www.cyclesportmedia.com
• 801 N Providence Rd, Media, PA 19063, USA
• Hours

  Monday Closed

  Tuesday 10:00 AM - 6:00 PM

  Wednesday 10:00 AM - 6:00 PM

  Thursday 10:00 AM - 6:00 PM

  Friday 10:00 AM - 6:00 PM

  Saturday 9:00 AM - 5:00 PM

  Sunday Closed

Cycle Sport Introduce

Location

Reviews

• Jul 30, 2021

  Best chain swap of my life!! I stopped by cycle sport for a simple chain swap. I did not have an appointment, I called the shop to see if they had the correct size in store. Sure enough they did, and I brought my bike by an hour later. And let me tell you this was the best experience I’ve personally had at a bike shop. The staff was exceptional and the customer service was excellent. Very friendly and always willing to help. Even showed me some of the coolest bikes I’ve seen in my life. For a quick and easy chain swap this was a rememberable experience. The work was quick and efficient. Made sure I was happy with everything before taking it off the stand. All-around great experience.

• Aug 22, 2024

  This place is great! They are alway so happy to help with whatever you need. They always have great advice on anything bike related. And all is reasonably priced for good quality. Anytime I’ve had my bike serviced here, I’ve been super happy with the service!

• Sep 20, 2024

  Great folks. They keep me on the road. I have two custom-built bikes and they provide great and timely service. Dray and Dennis are great! Update (to post made four years ago) -- I continue to use these folks for all our (my wife, son, and my) cycling needs. They are very kind, caring, and extremely good in what they do. I commute 30 miles/day (nearly year round) and they keep me rolling! I simply cannot say enough good things about them all.

• Jul 11, 2024

  Service was amazing! Thought we would be w/out the bike for a while. Stopped in to drop it off,the gentleman repaired it on the spot. Customer service was super and price was reasonable!

• Aug 07, 2023

  I honestly do not understand why I was treated so rudely here. I bought a bike at this store for my son about a month and a half ago. I made it very clear to the associate that he was just learning to ride. He spent a lot of time talking to us about the bike, sitting my son on the bike, talking about certain aspects of my bike. That experience was nice. However, something seemed off with the chain recently, so I took it in for repairs. The repair person told me repeatedly that I bent the bike when I dropped it and kept telling me how much I damaged it. I was perplexed and said that I keep the bike in the garage and have never dropped it. My son has not crashed on it either. He kept pushing that I mistreated it. I did admit that it had tipped over once or twice (this is true, I have little kids), but this is a kid's bike. Is it realistic that it will never fall over? To this question, the repair person snapped back with "well get a kickstand and teach him how to use it. A geared bike like this should never have been purchased for a new rider." First of all, we use the kickstand religiously. But secondly, THEIR STORE SOLD US THE BIKE!! He and the lady at the desk (who now also started chiming in) that they can't read my mind to know that he is just learning. The person who sold me the bike spoke to us at length and knew full well that he was a new rider. I came to the store because I trusted them for repairs and as a repeat customer, and what I received was rudeness and condescension. Another employee could see how upset I was getting and was able to repair the bike (and install the training handle I was using) and send me on my way. All said and done, they did fix it. However, they could have communicated with me without making me seem like an idiot. I'm also disappointed because I trusted them to sell me an appropriate bike, and today an employee of their own store told me it shouldn't have been purchased. It seems like several recent reviewers have had the same experience. Customer service seems to be suffering here.