Cycle Therapy

Overview
About
Location
Reviews

Overview

+1 253-854-7487
cycletherapybikeshop.com
215 W Meeker St, Kent, WA 98032, USA
Hours

Monday Closed

Tuesday 10:00 AM - 7:00 PM

Wednesday 10:00 AM - 7:00 PM

Thursday 10:00 AM - 7:00 PM

Friday 10:00 AM - 7:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday Closed

Cycle Therapy Introduce

Cycle Therapy, located at 215 W Meeker St, Kent, WA 98032, is a bicycle store known for its exceptional service and expertise. You can contact them at (253) 854-7487 or +1 253-854-7487.

Based on customer reviews, Cycle Therapy is highly regarded for:

Exceptional Customer Service: Josh, Seth, Adele, and Ric are consistently praised for their friendly, knowledgeable, and helpful approach.
Going Above and Beyond: The staff goes above and beyond to resolve issues, even when they are not at fault, ensuring customer satisfaction.
Expert E-MTB and Mountain Bike Knowledge: The shop has expertise in E-MTBs, like the Kona 160, and mountain bikes, providing valuable advice and support.
Personalized Service: The staff takes the time to listen to customer concerns and provides personalized service, such as fitting seats and adjusting handlebars.
Quick and Efficient Repairs: Customers appreciate the shop's quick and efficient repair services.
No Pressure Environment: The shop provides a relaxed and no-pressure environment, making customers feel comfortable and valued.
Equal Treatment for All Customers: Customers feel equally valued, regardless of their purchase amount.
Passionate About Bikes: The staff's passion for bikes and providing excellent service is evident in their interactions with customers.
Comprehensive Bike Services: They offer a wide range of services, including bike sales, repairs, and adjustments.
Kona Bike Expertise: They have specific expertise with Kona bikes, especially E-MTB models.

Cycle Therapy provides a positive and supportive environment for cyclists. The staff's expertise, combined with their commitment to customer satisfaction and personalized service, makes it a top choice for cyclists in the Kent area.

If you're in Kent or the surrounding area and looking for a bike shop that offers exceptional service, expert repairs, and a wide range of bikes, including Kona E-MTBs and BMX bikes, Cycle Therapy is a highly recommended option.

For specific information on bike models, repair services, and any current promotions, it is recommended to contact Cycle Therapy directly or visit their location.

Location

Reviews

Nov 07, 2024

Josh, n Crew went above and beyond excellence in my Buying experience of my new Kona 160 E-Mt bike. There where some hiccups with the Bike. Not the shops fault at all. But they worked overtime to resolve any and All issues.It all worked out and I'm Very Happy with the Bike and the service from Cycle Therapy bike shop. Job Well done. Thanks..
Jan 10, 2021

Wow- where to start! Received a Kona bike for Christmas and family was raving about Seth and all the help he provided. Went into the shop today with my wife and met Adele and Ric. Both really nice, knowledgeable, made you feel like you had been friends for years. Knowing a little about BMX bikes, mountain bikes were definitely different to me. Was greeted by Adele, who was super sweet, funny, and fun to talk with. She listened to my concerns on the handle bars, fitted the seat, and adjusted the front forks. Super fast service, amazing job at doing the work.. They were super kick back and relaxed- never felt like you were pressured into anything. Adele swapped the neck for my handlebars and ot was night and day difference! The best part - the guy buying the $6,000 bike (which was freaking gorgeous) when we were there.. I felt I was treated just as great by Ric as he did with them. You felt appreciated, valued as a customer, and it shows that they have a love for bikes and providing awesome service. These less than five star reviews for Cycle Therapy are absolutely ridiculous. Ric, Adele, and Seth by far made it an easy choice to buy, have fix, and simply ask questions for anything bike related.
Sep 14, 2021

Cycle Therapy's location used to be closer to the railroad tracks, but their new house location off of 3rd street isn't hard to find since they are right on the corner and have a large sign outside. I had been going to another bike shop, but kept getting a flat front tire. I was on the Interurban Trail heading from Kent to Sumner on my bike and ended up with a flat in Auburn. This was on a Sunday, so most bike shops nearby were closed. I was staying in Kent at my sisters for the weekend and decided to stop into Cycle Therapy on Monday before heading home. There was no wait. They took my bike in right away. I purchased a new tube which was $10 and paid a labor fee of $10. For a little over $20, my tire was fixed. Before I even had the chance to get back onto my bike, the tire went flat!! Later we found the tire itself was damaged. I purchased a new tire for extra but did not have to pay the extra labor fee. The owner and one employee was in the shop that day. They were both helpful and friendly. I would eventually like to order one of the original tires to put back on my bike because it does way better on the mountain bike trails. The new tire is nice for trails like the Interurban Trail which I plan to be riding often.
Jun 05, 2024

Recently visited friends in Kent, WA to participate in the Lake Wilderness Triathlon in June. Cycle Therapy is where customer support starts in a community. Great folks! Thanks for being there!
Jun 08, 2020

Got my tires replaced! This place was great! The guy that fixed my bike was amazing! The staff were all friendly & knowledgeable & super affordable. It was an experience to remember. So I will definitely recommend this bike shop to everyone I know!!! I learned a lot from the guys here! Will be bringing my bike again if it needs future repairs!!!!