Douc LLC is a bicycle shop located at 6250 Baltimore Ave, Yeadon, PA 19050, USA. This shop appears to handle bicycle sales and assembly, particularly for large orders.
Customer reviews of Douc LLC present contrasting experiences. One customer praised the shop for its ability to handle large bike orders, specifically mentioning their last-minute assembly of 35 bikes in one day for a bike drive. They highlighted the shop's accessibility and the helpfulness of the staff. However, another customer reported a negative experience related to delivery logistics. They described the owner as rude and noted significant issues with offloading their truck, including parking problems, delays, and the need for manual offloading due to a lack of a lift gate and a high dock. They expressed strong dissatisfaction and stated they would not return.
Based on customer feedback, Douc LLC offers:
- Bicycle Sales and Assembly: The shop offers bicycle sales and assembly services.
- Large Bike Order Handling: The shop is capable of handling large bike orders, including last-minute requests.
- Potential Accessibility: Some customers find the location easily accessible.
- Potential Staff Helpfulness: Some customers find the staff helpful.
- Potential Delivery and Logistics Issues: Some customers have reported significant delivery and logistics issues, including parking problems and offloading delays.
- Potential Rude Owner: Some customers have reported the owner being rude.
- Potential Lack of Proper Offloading Equipment: The shop may lack proper offloading equipment for large deliveries.
Given the mixed reviews, potential customers should be aware of the reported issues with delivery logistics and customer service. While the shop appears capable of handling large bike orders, the reported concerns raise caution, particularly for those involved in deliveries or requiring specific logistical arrangements. It is recommended to carefully consider these factors and potentially seek clarification on delivery procedures before engaging with Douc LLC. You can contact them at (267) 982-7712 or +1 267-982-7712 for more information, but proceed with awareness of the reported customer experiences.
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