Ebikes Hawaii Honolulu

Overview
About
Location
Reviews

Overview

+1 808-722-5454
ebikeshawaii.com
339 Coral St D, Honolulu, HI 96813, USA
Hours

Monday Closed

Tuesday 10:00 AM - 5:00 PM

Wednesday 10:00 AM - 5:00 PM

Thursday 10:00 AM - 5:00 PM

Friday 10:00 AM - 5:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday Closed

Ebikes Hawaii Honolulu Introduce

Ebikes Hawaii Honolulu, located at 339 Coral St D, Honolulu, HI 96813, is a bicycle shop specializing in electric bikes. As part of the "Bicycle Shops Near Me" category, they provide e-bike sales and services to the local community.

Customer reviews present a mixed picture of Ebikes Hawaii Honolulu. One customer reported a positive experience with the shop's repair services, highlighting fair pricing and effective tune-ups. This customer praised the shop for improving the performance of their used e-bike, suggesting that the shop is capable of providing quality repair services.

However, another customer shared a highly negative experience, detailing significant issues with a Sur Ron Light Bee X purchased from Ebikes Hawaii. This customer reported a faulty battery, poor customer service, misdiagnosed repairs, and a lack of warranty support. They strongly advise potential buyers to avoid the shop, citing high prices and unreliable service. This review included photo evidence of the battery and the timeframe of the failure.

Key services offered by Ebikes Hawaii Honolulu include:

E-bike sales
E-bike repairs
E-bike tune-ups

If you're considering Ebikes Hawaii Honolulu, it's crucial to be aware of the contrasting customer experiences. While some customers have had positive interactions with their repair services, others have reported severe issues with product reliability and customer support. Potential customers should carefully weigh these factors before making a purchase. You can contact them at (808) 722-5454 or +1 808-722-5454.

Location

Reviews

Mar 03, 2025

I bought my E-bike from its first owner last year, but there were a few things that needed fixing. I finally brought it to this shop, where the original owner bought it, and had them replaced the computer/display and give her a tuneup. Now she runs and looks better than ever, and I was blown away by how fair they were with their pricing! Whether you're looking for a new E-bike or just want to make the one you have better, this is the place to go!
Dec 06, 2024

$5400 for a Lemon - After spending $5400 on a Sur Ron Light Bee X at eBikes Hawaii, I was left stranded with a dead battery and abysmal customer service. While the bike was initially fantastic, the battery failed after only 600 miles. eBikes Hawaii misdiagnosed the problem, charged me $30 for a fix that did not work, then gave me the runaround for four months while trying to claim the warranty. They ultimately offered no solution except to buy a new battery with 20% less range at an exorbitant price - 2000$. Despite numerous visits and calls, they failed to provide support or follow through with promised repairs. I urge anyone considering buying an eBike to look elsewhere. eBikes Hawaii's high prices, poor warranty support, and lack of customer service make them an unreliable choice. Pics: Battery manufactured Apr 2023, failed July 2024. Bike- brand new and unusable for 5 months
Jan 24, 2025

Shipping E-bikes can be the first problem you have to solve if you buy a bike on another island or have to ship to the mainland. Ryan and Brendon have a great boxing and shipping service at a super fair price. They will package, box and drop your ride at the port. Great service!
Jun 22, 2023

Best bike shop on the island. Great customer service most of the time. They have the best selection of e-bikes, friendly sales staff, and the best bike mechanics on the island.I've spent over $19,000 on the store for 2 e-bikes, accessories, services etc since April 2021, the most I've ever spent on any business that isn't groceries. I wish they were open 7 days a week, open longer hours. Communication is great sometimes. Other times we've had misunderstandings. They deserve 4.75 stars, or 9.5 out of 10. However given that's not an option, I prefer to round up. Overall a great local business, speaking as a local small business myself
Aug 25, 2023

This is one of the best experiences I've had in my life. Ryan was pleasant and genuinely wanted to help every single person who entered. I kinda knew what I wanted, and he didn't hesitate to make sure all my questions and concerns were addressed. Everything the shop said they would do, they did so in a timely manner, and communication was very good with quick to immediate responses from him and the rest of the team. I liked the service so much that I've continually given the Honolulu shop's location to many co-workers who seem to be interested in E-bikes. I highly recommend this establishment to anyone who asks for recommendations!