Endless Trail Bike Shop

Overview
About
Location
Reviews

Overview

+1 402-401-6462
www.endlesstrailbikeshop.com
1335 Park Ave, Omaha, NE 68105, USA
Hours

Monday Closed

Tuesday 10:00 AM - 5:30 PM

Wednesday 10:00 AM - 5:30 PM

Thursday 10:00 AM - 5:30 PM

Friday 10:00 AM - 5:30 PM

Saturday 10:00 AM - 4:00 PM

Sunday Closed

Endless Trail Bike Shop Introduce

Endless Trail Bike Shop, located at 1335 Park Ave, Omaha, NE 68105, provides bicycle repair and tune-up services. You can reach them at (402) 401-6462 or +1 402-401-6462.

Endless Trail Bike Shop has received mixed reviews regarding its service and repair quality. One customer reported a negative experience involving a pre-RAGBRAI tune-up. Despite booking the service a month in advance, they experienced delays in receiving a quote, unexpected high repair costs, and a lack of communication regarding repair completion times. Furthermore, the customer reported that the gear repairs were botched, significantly impacting their biking experience during a long-distance ride.

However, another customer reported a very positive experience. They cold-called the shop on a Saturday morning and were able to drop off two Giant hybrid bikes for service. Nick, the staff member, provided prompt communication, completing the repairs and detailing by Monday afternoon. The customer praised the shop for only fixing what was necessary, offering reasonable prices, and returning the bikes in like-new condition. They highly recommended Nick and the shop for their great customer service and repair value.

Therefore, while Endless Trail Bike Shop has demonstrated the ability to provide excellent service and repairs, there are also instances of significant issues with communication and repair quality. Customers may want to consider these mixed reviews and communicate their expectations clearly when seeking services from this shop.

If you are in the Omaha, NE area and are considering Endless Trail Bike Shop for bike repairs or tune-ups, it is recommended to communicate your needs and expectations clearly. While many customers have had positive experiences, there are also reports of significant issues.

Location

Reviews

Aug 01, 2024

I would not recommend this bike shop to anyone. We booked our pre-RAGRBAI tune-up a month in advance. The week the tune-up came, we dropped our bikes off and waited two days for a quote. When the quote came around, the owner suggested hundreds of dollars in repairs. I gritted my teeth and agreed to it, hoping it would be worth it for our 430-mile bike ride ahead of us. It was not. The owner refused to give us a time he could do the repairs, even though we needed to be in Des Moines the next day, saying he would get it done "right away." We had to go to the shop twice the next day since he never called us as he promised to. When we finally collected the bikes, it was closing time for the shop and raining outside, so we couldn't take a test ride. When I finally got the bike on the road, I found he had botched the gears, reducing the functionality so only the bottom gears worked. I ended up having to do a week of biking across Iowa on low gears. Save yourself a headache and do not trust this shop with your bike.
Mar 28, 2023

Great experience at Endless Trail Bike Shop! Cold called on Saturday morning, dropped two Giant hybrids off just before closing Saturday afternoon. Nick went through both bikes and called me to discuss his recommendation by noon on Monday and was finished with repairs and detail by Monday afternoon. He only fixed what needed attention, his prices were VERY reasonable, and the bikes looked like new upon Tuesday pick up. I’ll definitely be returning next year and highly recommend Nick and Endless Trail… great customer service and great repair value!
Apr 30, 2023

Amazing service. Been an avid cyclist/triathlete in the area for about 5 years and tried several different bike shops for various needs and kept being disappointed. Endless Trail finally met my expectations! They immediately knew that my bike needed new brakes (which other shops had flat out refused to replace) and had crank arms that were recalled 20 years ago. I dropped the bike off on a Wednesday afternoon and was called on Saturday morning to pick it up! The work done was impeccable, the bike was clean, and everything was tuned up. The chain, crank arms, cassette, brakes, and shifter cables were all replaced. The tires were topped off and again, it was CLEAN! Also very reasonable pricing for the service, parts, and time frame. I will be back again and again.
Dec 28, 2023

I’ve done business with Nick for over twenty five years. He’s always treated me fairly. I’ve bought several bikes from them and the service was excellent every time I needed it
Oct 02, 2023

My experience at Endless Trail Bike Shop was wonderful! He was very knowledgeable and friendly, the repair was done quickly and it was very reasonably priced. I will definitely be coming back in the future for any repairs.