Freego California

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  • Overview
  • About
  • Location
  • Reviews

Overview

  • +1 213-640-6875
  • freegobikes.com
  • 4586 Brooks St, Montclair, CA 91763, USA
  • Hours

    Monday 9:00 AM - 9:00 AM

    Tuesday 9:00 AM - 9:00 AM

    Wednesday 9:00 AM - 9:00 AM

    Thursday 9:00 AM - 9:00 AM

    Friday 9:00 AM - 9:00 AM

    Saturday Closed

    Sunday Closed

Freego California Introduce

Freego California, located at 4586 Brooks St, Montclair, CA 91763, is a retailer specializing in electric bicycles. As a business within the 'Bicycle Shops Near Me' category, they offer e-bikes for purchase.

You can contact them at (213) 640-6875 or +1 213-640-6875.

However, customer reviews indicate serious concerns regarding the quality of Freego California's products and the company's customer service. Key issues raised include:

  • Product Quality: Reports of frequent breakdowns, defective parts, and overall poor build quality. Specific issues include tire problems, faulty chargers, broken spokes, and drive hub failures.
  • Warranty Issues: Difficulties in obtaining warranty repairs, with customers being charged for parts and shipping.
  • Customer Service: Complaints of unresponsive customer service, including ignored emails and delayed responses.
  • Review Manipulation: Allegations of the company deleting negative reviews from their website.
  • Parts Availability: Difficulties in obtaining replacement parts.

These reviews paint a concerning picture of Freego California's products and customer service. Potential buyers should be aware of these issues and exercise extreme caution before making a purchase.

It is strongly recommended to conduct thorough research and consider alternative options before purchasing an electric bike from Freego California.

Location

Reviews

  • Feb 22, 2025

    Do not buy one of these bikes! It’s a hunk of junk! Our bike has been broken down for over two months! It has sat at an authorized dealer (which we had to drive over two hours to get to) for over a month! They tried to charge us for warranty parts and also for shipping! Bike is poorly made and you CANNOT get replacement parts! The seller even went as far as to mention a refund would affect feeding his family! COMPLETELY UNPROFESSIONAL! Heed my advice and steer clear of this shady company!

  • Sep 24, 2024

    Purchased a Freego X2 bike. I have had nothing but issues – 3 blown tire tubes, kickstand screws missing so I had to ziptie it, bad charger, spoke rivets busting, and now the drive hub is broken at 100 miles in. The company had ignored my emails regarding the drive hub until I threatened legal action. They delete the bad reviews off of their website as well to mislead you into thinking the bike is great. I have attatched proof of the reviews I've left and if you look at their Freego X2 reviews it's not there. BEWARE

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