Freego California, located at 4586 Brooks St, Montclair, CA 91763, is a retailer specializing in electric bicycles. As a business within the 'Bicycle Shops Near Me' category, they offer e-bikes for purchase.
You can contact them at (213) 640-6875 or +1 213-640-6875.
However, customer reviews indicate serious concerns regarding the quality of Freego California's products and the company's customer service. Key issues raised include:
- Product Quality: Reports of frequent breakdowns, defective parts, and overall poor build quality. Specific issues include tire problems, faulty chargers, broken spokes, and drive hub failures.
- Warranty Issues: Difficulties in obtaining warranty repairs, with customers being charged for parts and shipping.
- Customer Service: Complaints of unresponsive customer service, including ignored emails and delayed responses.
- Review Manipulation: Allegations of the company deleting negative reviews from their website.
- Parts Availability: Difficulties in obtaining replacement parts.
These reviews paint a concerning picture of Freego California's products and customer service. Potential buyers should be aware of these issues and exercise extreme caution before making a purchase.
It is strongly recommended to conduct thorough research and consider alternative options before purchasing an electric bike from Freego California.
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