Fridley Heights Cyclery

Overview
About
Location
Reviews

Overview

+1 763-572-1670
www.fridleyheightscyclery.com
4755 University Ave NE, Columbia Heights, MN 55421, USA
Hours

Monday 10:00 AM - 2:00 PM

Tuesday 10:00 AM - 2:00 PM

Wednesday 10:00 AM - 2:00 PM

Thursday Closed

Friday 10:00 AM - 2:00 PM

Saturday 10:00 AM - 3:30 PM

Sunday Closed

Fridley Heights Cyclery Introduce

Fridley Heights Cyclery is located at 4755 University Ave NE, Columbia Heights, MN 55421. As a part of the "Bicycle Shops Near Me" category, it aims to provide bicycle-related services to the local community.

However, customer reviews indicate significant concerns regarding the shop's customer service and repair capabilities. Several customers have reported negative experiences with the staff, citing unhelpful and dismissive behavior. One customer described a lack of assistance with a simple inner tube repair, while another expressed disappointment with the staff's inability to properly assess and address issues with stroller tires. Specifically the staff incorrectly assessed the condition of crooked tire valves, and sold the customer a pump that would not work with them.

The shop's services, based on customer feedback, appear to be limited in scope. Customers have encountered difficulties with basic repairs and have found the staff's knowledge and assistance to be inadequate. The reviews indicate a lack of willingness to help customers with even simple repair issues. The customer reviews also point to a clear lack of customer service.

Due to the overwhelmingly negative customer experiences, potential customers may want to consider alternative bicycle shops for their repair and service needs. The reviews suggest that the shop may not provide the level of service and expertise that customers expect.

For inquiries, you can contact Fridley Heights Cyclery at (763) 572-1670 or +1 763-572-1670. However, based on the provided reviews, it is recommended to proceed with caution.

Location

Reviews

Mar 14, 2025

Went in to ask about getting a repair. The woman behind the counter kept her distance towards the back area and scrunched her face up when I walked in. When I approached the counter she asked what I wanted, keeping a scowl on her face. There were no other customers and she seemed put out that she had to interact with me. I explained what I needed. Her expression and demeanor said I wasn't going to get any help here. She said we don't even repair inner tubes. Okay then. I asked if she knew anywhere that might repair these items. She didn't know. So unhelpful. Such an unpleasant experience. Wish I'd called beforehand then I wouldn't have had to have this negative experience in person. Will not take my bike there for maintenance. This singular experience gave me all the info I needed to decide I'll go somewhere else even though this is within walking distance.
Apr 05, 2024

Very disappointed in this shop. Brought in two small tires for my dog's stroller with the intention of having the treads and/or inner tubes replaced or serviced. The man and woman both looked at the crooked valves that came with my tires' inner tubes and said "oh they're fine, you're good to go" and then sold me a $50 bike pump which I later discovered couldn't fit onto the crooked valves because the spokes were in the way. Luckily I found another, more knowledgeable bike shop way down near Powderhorn that were more than happy to address my above concerns by saying "No, the valves are not supposed to be crooked" and replacing my inner tubes with new ones that had valves sticking straight out so I could use the bike pump that this place sold me. Don't get me wrong; it's a nice tire pump with a PSI gauge. It just wasn't what I wanted or asked for, and costed me twice as much as the other place's solution. Do not recommend.
Jul 02, 2023

I bought a bike from them maybe 12 - 14+ years ago which cost me nearly 1000 dollars. I ended up getting back issues and then Achilles issues and never used the bike much at all. Now a days when I try to get some distance out of the bike the rear tire keeps twisting and rubbing on the frame. They tried to fix it and couldn't figure it out. I took it to cars and they fixed it. Bottom line is they didn't stand behind what they sold. They also had gotten paid to tune it up and fix the shifters because in storage some things got messed up. You'd think that they could look at the fact that I gave them nearly 1400 dollars to ride that bicycle and do everything possible to get it so I can ride it.
Nov 13, 2024

Definitely off the beaten path, but a great shop!
Aug 09, 2022

Worst Experience I've ever had at a bike shop! Im not sure if it was because I have tattoos or if I just looked intimidating but for some reason the woman working the counter must have thought I was going to steal something or just didn't want to be at work that day. Not only did I have to wait for almost 35 minutes to get my questions answered but I got the impression she didn't want my business. Which ultimately was fine because I found everything I wanted to buy on Amazon for almost 35% less anyways. I tried explaining that I didn't like being shadowed through the store while browsing and her condescending attitude was going to lose her a $350 sale but all I got was a lame explanation that made no sense whatsoever. I will NEVER come here again! They offer no return policy on any of their items and when asked about defects she stated that they have never had anything that was defective and I could not return anything. Funniest part was that I had just pointed out how the rack system I was wanting to buy had been assembled incorrectly and was defective. DONT WASTE YOUR TIME HERE! RUDE EMPLOYEES AND POOR CUSTOMER SERVICE SKILLS!