Global Bikes & E-Bikes

Overview
About
Location
Reviews

Overview

+1 480-892-1315
www.globalbikes.info
835 N Gilbert Rd #111, Gilbert, AZ 85234, USA
Hours

Monday 10:00 AM - 7:00 PM

Tuesday 10:00 AM - 7:00 PM

Wednesday 10:00 AM - 7:00 PM

Thursday 10:00 AM - 7:00 PM

Friday 10:00 AM - 7:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 11:00 AM - 4:00 PM

Global Bikes & E-Bikes Introduce

Global Bikes & E-Bikes is a bicycle and electric bike store located at 835 N Gilbert Rd #111, Gilbert, AZ 85234. They can be reached at (480) 892-1315 or +1 480-892-1315.

The store offers a selection of bicycles and e-bikes, along with related accessories. Customer reviews present mixed experiences. Some customers have praised the store for its very good customer service and quality products. They highlight the employees' patience and helpfulness in assisting with bike selection and accessory purchases.

However, other customers have reported negative experiences, particularly regarding high-end bicycle service and repairs. One customer expressed significant dissatisfaction with the handling of their Project One Signature Madone Gen 8 warranty repair. They cited issues such as additional damage to the bike, contaminated brake pads, improper fluid handling, over-tightened parts, and a lack of attention to detail. This customer also reported issues with staff rudeness.

Therefore, while Global Bikes & E-Bikes may offer positive experiences for some customers, particularly in sales and general assistance, potential customers should be aware of the reported inconsistencies in service quality, especially concerning high-end bicycle repairs.

Location

Reviews

Jan 17, 2025

Very good customer service and great quality products! The employees were very patient and helpful when I went in for a new bike, and they also helped me choose the right bike along with a kickstand and extra tubes.
Dec 10, 2024

First mistake was assuming that Andrew and Dustin would be able to handle my Project One Signature Madone Gen 8 for a warranty with TREK. After them having my bike for a week and paying $300+ for assembly. Not only is the staff rude, but they have caused additional damage to my high end bike! Contaminated the brake pads, left hydraulic fluid under the hoods(that is corrosive), over tightened parts that shouldn’t be, no lubricants on certain parts and lack attention to detail. I now have paid additional money out of pocket to purchase damaged parts. Either it was a rushed job or they don’t know how to handle a high end road bike. They could have told me up front that they do not work on these types of bikes or two called me and told me they do not have time to complete it, need more time! Never again will I go here. I will make it known to others too!
Mar 14, 2025

Great shop, great staff, decent selection and close by. Had an issue making my single speed into a 1X11 and took it in expecting to drop it off but after explaining what the problem was, Dustin took like 30 seconds and squared me away or should I say fixed what I had done wrong unintentionally. 2 years ago when I made it a 1X11 I must've did it right and didn't remember what I did. LBS can be a life changer!
Aug 17, 2024

Amazing bikes, friendly staff, I have my bike fleet serviced and purchased here. I have never had better service as a customer. My recommendation for Global Bikes is that you can never go wrong with this location. I actually purchased 2 ebike fleet here as well, the fleet is special needs adult owned, all my fleet is very well kept and maintained. Never had a problem. Thanks again for your services. Bikes is my personal hobby as well. Check me out on Joey's Autism Adventures on Facebook and Instagram. I also want to share my fleet with the store as well. I will be purchasing my bikes here from now on in the future.
Feb 17, 2025

The service department at Gilbert Global Bikes absolutely rocks. I have a Giant Reign Advanced 1 mountain bike, and have had my bike in a few times for servicing - they installed a dropper seat and repaired my Monarch RC3 Plus rear shock. Dustin seriously knows his stuff!!