In Gear Cycling & Fitness

Overview
About
Location
Reviews

Overview

+1 717-273-4477
ingearcycling-fitness.com
406 E Penn Ave #2432, Cleona, PA 17042, USA
Hours

Monday 10:00 AM - 5:00 PM

Tuesday 10:00 AM - 5:00 PM

Wednesday 10:00 AM - 5:00 PM

Thursday Closed

Friday 10:00 AM - 5:00 PM

Saturday 10:00 AM - 4:00 PM

Sunday Closed

In Gear Cycling & Fitness Introduce

Welcome to In Gear Cycling & Fitness, your local bicycle shop serving the Cleona, PA area. As a part of the "Bicycle Shops Near Me" category, we aim to provide a range of cycling and fitness related services.

Located at 406 E Penn Ave #2432, Cleona, PA 17042, In Gear Cycling & Fitness can be contacted at (717) 273-4477 or +1 717-273-4477.

Based on customer feedback, In Gear Cycling & Fitness offers services including bike ordering and assembly. One customer shared a positive experience, stating, "I'm very happy with the service received here. I ordered a bike from Trek that was delivered within a couple of days to this location. The bike was built and ready for pick up within a couple of days. I also made a few purchases to add on to the bike. They immediately added those pieces to the bike. I would definitely recommend them to friends." This review indicates that the shop provides efficient bike ordering and assembly services, along with prompt addition of purchased accessories.

However, another customer reported a negative experience regarding phone etiquette, stating, "Called and instead of a good morning or hello it was a very impatient yeaaa? And I asked if this was the bike shop thinking it wasn't because who would answer the phone like that and he gave me another impatient year, I hung up, lousy and unprofessional." This review highlights a potential area for improvement in customer service, specifically regarding phone interactions.

In summary, In Gear Cycling & Fitness offers services such as Trek bike orders and assembly. While some customers have experienced positive service, particularly regarding bike preparation, there are also reports of unprofessional phone etiquette. Potential customers may want to consider these mixed reviews when deciding to utilize this business.

Location

Reviews

Mar 01, 2025

I'm very happy with the service received here. I ordered a bike from Trek that was delivered within a couple of days to this location. The bike was built and ready for pick up within a couple of days. I also made a few purchases to add on to the bike. They immediately added those pieces to the bike. I would definitely recommend them to friends.
Sep 11, 2024

Called and instead of a good morning or hello it was a very impatient yeaaa? And I asked if this was the bike shop thinking it wasn't because who would answer the phone like that and he gave me another impatient year, I hung up, lousy and unprofessional. Went to deluxe bikes in Lebanon, totally diffrent and wonderful experience
Jul 15, 2024

Brandon is not only an expert mechanic, his customer service levels are unparalleled. I will only buy and get my bikes serviced at Cleona In Gear because of the skill, honesty, and integrity that he brings to the business.
Jun 08, 2024

I called and asked for a 2.30-2.40 bike tube for my son’s bike. He said he had one in stock. He gave me a 1.50-2.25 one, said it would work. After I left, the individual fixing the bike for my son said it wasn’t the proper size and the individual whom I bought the bike from down the road returned a call and said he had the proper size tube in stock. I turned around to return it, and he downright refused to return it and became argumentative. He tossed me a second one, said he’d give me two but wouldn’t return it. He asked me where I bought the bike from and when I told him, threw his arms up, raised his voice stated good luck there!!! Said they only wanted to get me for my money. Even if it might had worked, it wasn’t the size I asked for, or the proper tube for my son’s bike. Character means something, and if you have to speak ill on other businesses to try to obtain my business, while selling me something I didn’t ask for & refusing to return an item.. says more about you than anyone else. I know now to only go to Deluxx Bikes and never step foot at In Gear again. Btw. Deluxx tossed me the tube for free and didn’t stoop to the level of speaking ill on anyone even tho it was done to him. That says something!!! Do better In Gear!
Jul 20, 2021

Stopped in and got some help with my tubeless tires bought some products and was encouraged with the knowledge. They recommended I have my shocks rebuilt. Decided to take my bike in. Took it on a Saturday because they have no weeknight hours. The helpful man wasn’t there but another gentleman that took my info. I explained I needed my brakes fixed, gears adjusted and shocks rebuilt. Tuesday I get a text that my bike is done. Leave work early to get there and all they did was adjust the gears?? I said what about the brakes and the shocks. He said that’s not included in a tune up. I never asked for a tune up. How about looking at my bike…. Calling me with recommendations and a quote. Not sure how they stay in business. Not customer centric at all. Good luck if you go there. And I hope you don’t work till 5pm or it will be a week to get your bike back