Jenson USA

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  • Overview
  • About
  • Location
  • Reviews

Overview

  • +1 951-234-7554
  • www.jensonusa.com
  • 1615 Eastridge Ave, Riverside, CA 92507, USA
  • Hours

    Monday 10:00 AM - 6:00 PM

    Tuesday 10:00 AM - 6:00 PM

    Wednesday 10:00 AM - 6:00 PM

    Thursday 10:00 AM - 6:00 PM

    Friday 10:00 AM - 6:00 PM

    Saturday 9:00 AM - 5:00 PM

    Sunday 9:00 AM - 5:00 PM

Jenson USA Introduce

Jenson USA, located at 1615 Eastridge Ave, Riverside, CA 92507, is a bicycle store specializing in mountain bikes and parts. You can contact them at (951) 234-7554 or +1 951-234-7554.

Based on customer reviews, Jenson USA is highly regarded for:

  • Exceptional Customer Service: Customers consistently praise the friendly and helpful employees who make them feel welcome.
  • Knowledgeable and Passionate Staff: The staff is described as educated on bikes and components, providing valuable assistance without being pushy.
  • Convenient Will-Call Pickup: The will-call pickup service is highlighted as a valuable feature, allowing customers to quickly obtain needed parts.
  • Mountain Bike Expertise: The shop specializes in mountain bikes and related components, catering to the needs of mountain biking enthusiasts.
  • Positive Purchasing Experience: Customers have reported positive experiences when purchasing mountain bikes, with staff providing guidance and support.

Jenson USA offers a positive and efficient shopping experience for mountain bikers. The staff's expertise and friendly demeanor, combined with the convenient will-call pickup service, make it a valuable resource for local cyclists.

If you're in Riverside and looking for a bike shop that offers excellent customer service, mountain bike expertise, and convenient pickup options, Jenson USA is a highly recommended option.

For specific information on bike models, parts inventory, and any current promotions, it is recommended to contact Jenson USA directly or visit their location.

Location

Reviews

  • Feb 07, 2025

    These guys are the best! The friendliest and most helpful employees that make you feel welcome as you pick up or return your bike parts. Will-call pickup saved my race weekend because no bike shop had my race bike's brake hose in stock, but I was able to order what I needed and pick it up in person the next day. However, having quality employees who care about each individual is so hard to find in any industry so I will be glad to make my 50min drive and do my business here.

  • Mar 07, 2025

    Great experience on purchasing my first mountain bike with Jenson! The whole team was fantastic, educated on the bikes, components, and super helpful. I never felt like they were trying to sell me something that I didn't need - they were all passionate and humble riders looking to help. I made my final transaction with Bobby and he was amazing!

  • Oct 04, 2024

    Jenson is the place to shop! | have now ordered 2 bikes from them and multiple parts. Every item shows up on time and is always packaged correctly. Amazing customer service also. I have Jeff on speed dial anytime I need parts. Jenson will be the only place I will buy parts from in the future.

  • Aug 15, 2024

    Faith at the warranty department was very responsive and handled my claim well- I’m very satisfied with Jenson. I am disappointed in the quality and cost of the manufacturer Rocky Mountain- the bike doesn’t seem very durable- hoping no other issues pop up with it. Jenson is great though -fortunately they had a great price on the bike so having to spend another $500 on the repair made it a little more palatable. Review would’ve been 5 stars if we were able to get the replacement parts comped.

  • Jan 30, 2025

    Have ordered many, many times from Jenson and it is always a great experience. I just recently had my first experience with working through a warranty claim. They were absolutely fantastic. Faith was my customer support person, and she was incredibly communicative and surprisingly timely. 10/10 I will continue ordering from Jenson and I will absolutely buy another bike through them in the future.

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