Jenson USA

Overview
About
Location
Reviews

Overview

+1 951-234-7554
www.jensonusa.com
1615 Eastridge Ave, Riverside, CA 92507, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday 9:00 AM - 5:00 PM

Jenson USA Introduce

Jenson USA, located at 1615 Eastridge Ave, Riverside, CA 92507, is a bicycle store specializing in mountain bikes and parts. You can contact them at (951) 234-7554 or +1 951-234-7554.

Based on customer reviews, Jenson USA is highly regarded for:

Exceptional Customer Service: Customers consistently praise the friendly and helpful employees who make them feel welcome.
Knowledgeable and Passionate Staff: The staff is described as educated on bikes and components, providing valuable assistance without being pushy.
Convenient Will-Call Pickup: The will-call pickup service is highlighted as a valuable feature, allowing customers to quickly obtain needed parts.
Mountain Bike Expertise: The shop specializes in mountain bikes and related components, catering to the needs of mountain biking enthusiasts.
Positive Purchasing Experience: Customers have reported positive experiences when purchasing mountain bikes, with staff providing guidance and support.

Jenson USA offers a positive and efficient shopping experience for mountain bikers. The staff's expertise and friendly demeanor, combined with the convenient will-call pickup service, make it a valuable resource for local cyclists.

If you're in Riverside and looking for a bike shop that offers excellent customer service, mountain bike expertise, and convenient pickup options, Jenson USA is a highly recommended option.

For specific information on bike models, parts inventory, and any current promotions, it is recommended to contact Jenson USA directly or visit their location.

Location

Reviews

Feb 07, 2025

These guys are the best! The friendliest and most helpful employees that make you feel welcome as you pick up or return your bike parts. Will-call pickup saved my race weekend because no bike shop had my race bike's brake hose in stock, but I was able to order what I needed and pick it up in person the next day. However, having quality employees who care about each individual is so hard to find in any industry so I will be glad to make my 50min drive and do my business here.
Mar 07, 2025

Great experience on purchasing my first mountain bike with Jenson! The whole team was fantastic, educated on the bikes, components, and super helpful. I never felt like they were trying to sell me something that I didn't need - they were all passionate and humble riders looking to help. I made my final transaction with Bobby and he was amazing!
Oct 04, 2024

Jenson is the place to shop! | have now ordered 2 bikes from them and multiple parts. Every item shows up on time and is always packaged correctly. Amazing customer service also. I have Jeff on speed dial anytime I need parts. Jenson will be the only place I will buy parts from in the future.
Aug 15, 2024

Faith at the warranty department was very responsive and handled my claim well- I’m very satisfied with Jenson. I am disappointed in the quality and cost of the manufacturer Rocky Mountain- the bike doesn’t seem very durable- hoping no other issues pop up with it. Jenson is great though -fortunately they had a great price on the bike so having to spend another $500 on the repair made it a little more palatable. Review would’ve been 5 stars if we were able to get the replacement parts comped.
Jan 30, 2025

Have ordered many, many times from Jenson and it is always a great experience. I just recently had my first experience with working through a warranty claim. They were absolutely fantastic. Faith was my customer support person, and she was incredibly communicative and surprisingly timely. 10/10 I will continue ordering from Jenson and I will absolutely buy another bike through them in the future.