Joyful Cycle & Fitness

Overview

• +1 732-651-8080
• www.planetbikenj.com
• 1961 NJ-27, Edison, NJ 08817, USA
• Hours Business hours are not available at the moment

Joyful Cycle & Fitness Introduce

Location

Reviews

• Jul 19, 2023

  James and his team have only provided the best service for me and my family. First of all, James is an expert in the realm of bikes and can provide expert advice and services. He is a no-nonsense, straightforward guy, but he grows on you. They also have a couple guys working there who are dealing with mental health issues, but they're great at what they do. Heck, John fixed some of my car issues when I mentioned it in passing. I write this because I came to the store the other day, and James told me about an incident regarding a customer who drove off without paying for a service. The customer wanted help changing his tire but didn't want to pay for the whole service of changing the tire. James decided to charge only for opening the axle, $10, so the customer could change his tire on his own. Reasonable guy, right? James didn't want to be held liable for whatever the bike owner did to his bike, so he asked the bike owner to pay for the service and change his tire outside the shop. The customer walked out, saying he'll change his tire real quick and come back inside to pay, but after failing to change his tire, threw his bike into the trunk, and got into his car. James ran out and knocked on the window (with his palm) to tell the customer to pay, but the man drove off. Turns out, the man left a nasty review, obviously leaving out key details. Shame on him. James and Grace have been providing a great service for cyclists of all stages for years. Looks like they're making plans for retirement in a couple years; I don't know where else I can receive the same, excellent bike services.

• Jun 02, 2017

  We have been using Joyful​ Cycle for twelve years, ever since we moved to the area. We have bought several high-end road bicycles (Trek, Jamis) there over the years, along with related equipment, clothing, etc. We have found James and his staff to be very professional and very personable at all times. Whether we make an appointment for a tune-up or just show up unannounced for a few tweaks, James (the owner) and Joey (the mechanic) are always very helpful and friendly. We enjoy our visits to the shop, and we always come away ​completely satisfied. Our slogan is "support your local bike shop," which is very easy to do, given the excellent service we receive at Joyful​ Cycle. We highly recommend​ Joyful Cycle for all of your cycling needs!

• Jun 20, 2023

  James I will tell you I am extremely happy with you making sure my wife had an optimal second meeting with you today to find the bike that I truly wanted! From day one she said such great things from you and I have got to say I am extremely proud to have this bike especially knowing it’s from a local vendor that has made me feel they have gone above and beyond for me. This is by far my favorite gift I have received in such a long time! I will be sending you our referrals from this moment forward. Thank you so much for giving her the time we really wanted to have on our first visit! It has been such a pleasure.

• Jul 12, 2021

  Update on July 12, 2021: This is a great bicycle shop. I have been a customer since when this business was located in nearby Highland Park. There is a good reason I have never stepped inside any other bicycle shop in over 10 years: this shop gets the job done right ... every single time! I am not a bicycle expert nor am I handy with bicycle repairs so I trust this shop to recommend new equipment as well as to repair my existing equipment. Interacting with the owner and his wife is always 100% satisfactory; they take the time to listen to me and to provide useful tips and solutions. I feel a sense of empathy from the owner whenever I speak to him. On my most recent visit to the shop, the owner did a quick on the spot inspection of my Trek bicycle and told me that it didn't need a full service (he could have earned $100+ for a full service that I had come in for). I was impressed and before I left the shop, I had bought nearly $300 of new equipment from him. The owner doesn't want to short change you, he is a smart businessman - please understand that before you go in. Original review from 2015 (approx.): I have bought 2 young adult bicycles for my kids at Joyful Cycles and I have had my hybrid bicycle serviced annually there a number of times. I have also bought other bicycle accessories worth hundreds of dollars from them over the years. Their service is top notch and they are very friendly people. There have been times when they didn't charge me anything for small issues that could be fixed on the spot. Yet this isn't a discount shop (as the owner himself put it once). Meaning you should expect to pay full price for bicycles and services. I believe the excellent service provided by the owner and the staff nearly justifies their prices. Once you go in the shop with this knowledge upfront, I believe you will definitely be pleased as I have been.

• Jun 25, 2023

  I’ve never written a bad review for anyone because I try to be conscious of the effect a bad review has on someone else’s business. But I wish I had read the reviews of this place before I came. While the owner was kind, the person who took a look at my bike was the rudest person I’ve ever met in customer service. It’s been a few days and I still can’t shake off the experience I had. I was in shock that I was being spoken to in the way he had and all I wanted to do was leave the store as soon as possible. He was beyond condescending and actually used a rude gesture to tell me to step away when I was just watching him work on my own bike. I will not be going back.