Kozy's Cyclery - River North is located at 219 West Erie Street, N Wells St, Chicago, IL 60654, USA. You can contact them at (312) 266-1700 or +1 312-266-1700.
Customer reviews present a mixed view of Kozy's Cyclery - River North. One customer reported a very negative experience with the shop's customer service. They described a lack of attention and assistance from the staff, even when they were the only customer in the store. They expressed frustration with the difficulty in accessing helmets and the staff's apparent disinterest in helping them, leading them to decide against purchasing an e-bike from the shop.
However, another customer shared a positive experience, praising the shop's helpful staff, particularly Brian, for assisting them with a gravel bike purchase. They appreciated the personalized service and the shop's inclusive atmosphere. They also noted the shop's wide range of bikes, from casual hybrids to road racing models.
These reviews indicate that Kozy's Cyclery - River North offers a variety of bikes and has knowledgeable staff, but customer experiences regarding service can vary significantly. Potential customers should be aware of these mixed reviews.
As a "Bicycle Shops Near Me" option, Kozy's Cyclery - River North offers a range of bikes, including hybrids, gravel bikes, and road bikes, as well as bike accessories like helmets. Potential customers should contact them directly for specific inquiries regarding their inventory and services. It's advisable to be aware of the mixed reviews regarding customer service.
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