LAST MILE NYC

Overview
About
Location
Reviews

Overview

+1 917-261-5031
www.lastmilepev.com
511 W 25th St, New York, NY 10001, USA
Hours

Monday 11:00 AM - 6:00 PM

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 11:00 AM - 6:00 PM

Sunday 11:00 AM - 6:00 PM

LAST MILE NYC Introduce

LAST MILE NYC is a bicycle shop located at 511 W 25th St, New York, NY 10001, USA. This shop specializes in the sales of electric bikes, including models like the E-Ride Pro SS, Super 73 RX, and Onyx RCR.

Customer reviews present a mixed picture of LAST MILE NYC. One customer expressed dissatisfaction with their experience, stating that the service was not good and that the shop was not particularly helpful with warranty or repair issues. They declared they would not return. However, another customer shared a more positive experience with their recent purchase of an E-Ride Pro SS, noting that everything went smoothly from the in-store help to the purchase itself. They also acknowledged having had a bad experience with a previous Onyx RCR purchase but felt that the shop had improved and that giving them a second chance was worthwhile.

Based on customer feedback, LAST MILE NYC offers:

Sales of Electric Bikes: The shop specializes in selling electric bikes, including models like the E-Ride Pro SS, Super 73 RX, and Onyx RCR.
Potential for Smooth Sales Experiences: Some customers have reported smooth sales experiences.
Potential Issues with Warranty and Repair Services: Some customers have reported dissatisfaction with warranty and repair services.
Potential for Improvement in Customer Service: Some customers feel the shop has improved its customer service.
Mixed Customer Experiences: Customer experiences vary significantly, with some reporting positive experiences and others reporting negative experiences.

Given the mixed reviews, potential customers should be aware of the reported issues with warranty and repair services. While some customers have had positive experiences with recent sales, the reported concerns raise caution. It is recommended to carefully consider these factors and potentially seek alternative e-bike shops. You can contact LAST MILE NYC at (917) 261-5031 or +1 917-261-5031 for more information, but proceed with awareness of the reported customer experiences.

Location

Reviews

Mar 06, 2025

I bought a deck from these guys in the hopes that the service would be good. It’s not, they are not particularly helpful when it comes to warranty or any other repair. My foot will never step in there again.
Oct 18, 2024

So I bought a E ride pro SS from them about month ago everything went smooth to the help in the store to even buying the bike. Love the bike everything work out. Now I previously bought two other bikes from the shop one the super 73 RX and the Onyx RCR and I had a bad experience with them with the Onyx, but it seemed like they turned their store around and I had a good experience with the E ride pro SS. And most people will ask why would you go back and I would respond and say sometimes a second chance is worth it
Oct 23, 2024

The team at Last Mile are top notch! They helped fix a problem with our new Super, and were so responsive, patient and professional. Pete and Nick are the best. You’re in excellent hands with Last Mile.
Apr 16, 2024

Amazing customer service! I couldn’t find the accessories I was looking for (EFOC lights for an Evolve board) in the UK but Last Mile helped me get what I wanted when I had a friend in town. Next time I’m in NYC I’ll buy these guys a beer! Thanks for the stickers too!
Oct 20, 2024

My experience with Last mile is always a good one. They are very knowledgeable about the products they sell. The staff members are very friendly and helpful. I’ll continue to use them as my go to shop when I need something done with my e-bike. Thnx Last mile