Mack Cycle & Fitness

Overview
About
Location
Reviews

Overview

+1 305-661-8363
www.mackcycle.com
5995 Sunset Dr, Miami, FL 33143, USA
Hours

Monday Closed

Tuesday 10:00 AM - 7:00 PM

Wednesday 10:00 AM - 7:00 PM

Thursday 10:00 AM - 7:00 PM

Friday 10:00 AM - 7:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

Mack Cycle & Fitness Introduce

Located at 5995 Sunset Dr, Miami, FL 33143, Mack Cycle & Fitness is a highly regarded bicycle shop known for its exceptional service and community atmosphere. You can contact them at (305) 661-8363 or +1 305-661-8363.

Based on customer reviews, Mack Cycle & Fitness is more than just a store; it's a community. Customers consistently praise the friendly and knowledgeable staff, who go above and beyond to provide excellent service. Derian, for example, is highlighted for his comprehensive assistance in helping customers select the right cycling gear, including shoes, pedals, bike computers, and lights. The shop offers a wide range of options to cater to various cycling needs.

The shop is particularly known for its professional bike fitting services. Rachel, a bike fitting expert, receives high praise for her knowledge and ability to ensure customers are perfectly fitted for their bikes. Customers report significant improvements in their riding experience after a fitting, such as eliminating numbness and improving overall comfort and speed. One customer described their post-fitting ride as the best they've ever had.

Sandy is also noted for her exceptional customer service, particularly in assisting with bike shipments and providing responsive support during purchases. Customers appreciate her helpfulness and professionalism, even when they ultimately make a purchase elsewhere. This indicates a high level of customer care and a focus on building long-term relationships.

Key features of Mack Cycle & Fitness include:

Expert bike fitting services by knowledgeable professionals.
A wide selection of bikes and cycling accessories.
Exceptional customer service from a friendly and helpful staff.
A community-focused atmosphere.
Assistance with bike shipments and purchases.

Customers consistently recommend Mack Cycle & Fitness as a one-stop shop for all cycling needs, emphasizing the shop's expertise, service, and welcoming environment.

Location

Reviews

Mar 17, 2025

This isn’t just a store—it’s family. It’s community. Hands down, the best service in town from everyone. Derian went above and beyond, helping me with everything I needed for myself and my 4-year-old. He guided me through the best options for my cycling journey and goals—shoes, pedals, bike computer, lights, and more! They have a world of options! Rachel did my bike fitting, and she was not only exceptional but incredibly knowledgeable and excellent to work with. She made sure I walked out 100% ready for the road. I went for my first ride after the fitting on the next day of my visit, and it was the best ride I’ve ever had—no more numbness in my hands, fingers, or feet. The ride was smooth, fast, and felt amazing! I couldn’t be happier with the outstanding service, expertise, and the difference the fitting and upgrades made. From day one, they make you feel like family. Don’t look further! This is your one-stop shop! Highly recommended!
Mar 11, 2025

Sandy at Mack's is amazing! She helped me out with two bikes being shipped to CA late last year, and was receptive and responsive to my questions when I was purchasing a much more expensive bike for my wife for her birthday. Though I ended up buying that third bike locally, I will for sure be returning to Mack's for future purchases and recommending all my leg shaving roadie friends to them for excellent service from Sandy and the team.
Jan 04, 2025

I browsed the store—they’ve got an awesome inventory of all kinds of bike and accessories. The staff were perfectly courteous to me, even though I did not buy anything. A salesperson discouraged a parent from adding a kickstand to their son’s bike, pointing out that it can be dangerous when performing wheelies. Very thoughtful customer guidance, and kind to forego upselling. I would happily recommend patronizing this local store. They are also across the street from the library and about a block from Metrorail station access.
Mar 14, 2025

Started with a proper fitting, then talked bikes/components. Rachel is amazing! I highly recommend her expertise, and phenomenal customer service. Left with a new ride. She even modified my existing bike, and the first ride today was exceptionally better.
Dec 20, 2024

Rachel is the best professional advisor to get the best bike for your needs. Her kindness and sense of humor only supersedes her biking extended knowledge.