Located at 5995 Sunset Dr, Miami, FL 33143, Mack Cycle & Fitness is a highly regarded bicycle shop known for its exceptional service and community atmosphere. You can contact them at (305) 661-8363 or +1 305-661-8363.
Based on customer reviews, Mack Cycle & Fitness is more than just a store; it's a community. Customers consistently praise the friendly and knowledgeable staff, who go above and beyond to provide excellent service. Derian, for example, is highlighted for his comprehensive assistance in helping customers select the right cycling gear, including shoes, pedals, bike computers, and lights. The shop offers a wide range of options to cater to various cycling needs.
The shop is particularly known for its professional bike fitting services. Rachel, a bike fitting expert, receives high praise for her knowledge and ability to ensure customers are perfectly fitted for their bikes. Customers report significant improvements in their riding experience after a fitting, such as eliminating numbness and improving overall comfort and speed. One customer described their post-fitting ride as the best they've ever had.
Sandy is also noted for her exceptional customer service, particularly in assisting with bike shipments and providing responsive support during purchases. Customers appreciate her helpfulness and professionalism, even when they ultimately make a purchase elsewhere. This indicates a high level of customer care and a focus on building long-term relationships.
Key features of Mack Cycle & Fitness include:
- Expert bike fitting services by knowledgeable professionals.
- A wide selection of bikes and cycling accessories.
- Exceptional customer service from a friendly and helpful staff.
- A community-focused atmosphere.
- Assistance with bike shipments and purchases.
Customers consistently recommend Mack Cycle & Fitness as a one-stop shop for all cycling needs, emphasizing the shop's expertise, service, and welcoming environment.
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