Merrick Bicycles

Overview
About
Location
Reviews

Overview

+1 516-544-4770
www.merrickcycles.com
1829 Merrick Ave, Merrick, NY 11566, USA
Hours

Monday 9:00 AM - 6:00 PM

Tuesday 9:00 AM - 6:00 PM

Wednesday 9:00 AM - 6:00 PM

Thursday 9:00 AM - 6:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday 10:00 AM - 5:00 PM

Merrick Bicycles Introduce

Merrick Bicycles is located at 1829 Merrick Ave, Merrick, NY 11566. You can contact them at (516) 544-4770 or +1 516-544-4770.

Customer reviews consistently praise Merrick Bicycles for its knowledgeable staff and exceptional customer service. One customer who purchased a Giant Roam bike highlighted the staff's expertise in helping them find the perfect hybrid bike for their needs. They appreciated the personalized service, including test rides and ensuring a proper fit. This indicates a focus on matching customers with the right bike for their specific riding style and needs.

Another customer shared a detailed experience demonstrating the shop's dedication to resolving issues. They had brought their bike in multiple times for a persistent squeak, and the staff patiently investigated the problem. Eventually, they discovered that the issue was due to the customer's riding style, not the bike itself. The customer appreciated the shop's professionalism and friendly demeanor, even though the problem was ultimately attributed to their own error. They also noted the reasonable pricing and the personal service, contrasting it with larger, less personalized bike shops.

These reviews suggest that Merrick Bicycles is a reliable and customer-focused shop that prioritizes personalized service and expertise. They offer a range of bikes and provide thorough repair services, demonstrating a commitment to customer satisfaction.

As a "Bicycle Shops Near Me" option, Merrick Bicycles appears to be a highly recommended shop offering a range of services and products, backed by exceptional customer service and expertise. It is recommended to contact them directly for specific inquiries regarding their current inventory, services, and any ongoing promotions.

Location

Reviews

Sep 27, 2024

Bought a Giant - Roam bike! Staff was very knowledgeable, and very helpful. Shown me a few bikes, let me test ride, made sure it was a good fit. Asked what I use it for, and picked out a perfect hybrid that's great in the street, and handles the trails I go on. Very happy I found this shop.
Sep 22, 2024

The gang at Merrick Bicycles have always been great, but the last few weeks they went above and beyond. I'd brought my bike in several times because there was a pronounced squeak. Each time, they looked the bike over, adjusted a few things and said, try it & see if it comes back. Unfortunately, it always did. A couple of days ago, they finally found the answer - there was nothing wrong with the bike, it was actually the way I was riding it. My right foot was tilted in & my sneaker was rubbing up against the pedal shaft making the noise, as evidenced by the missing paint there! I've ridden it another 75 miles since then, being very aware of where my foot was, and the noise is gone. So it was actually an ID-10-T problem all along, (with me being the idiot), but they never made me feel that way - they were incredibly friendly & professional, while barely charging me anything. Very personal service - as opposed to another, larger bike shop in the area, which is a factory. They've got a customer for life in me - I can't recommend them more highly.
Oct 21, 2024

This store sucks. I spent over $400 last year on my bike. I had a rack custom-made.not only was it not balanced,1" off center, but also missing hardware. Nuts missing. They should be ashamed of themselves for charging that kind money and delivering shoddy service.
Sep 06, 2024

Wanted to do a tune-up. They said my chain was loose on my relatively new bike. Wanted over $100 to fix it. Took it to another bike shop and they said my chain was totally fine. Very disappointing.
Aug 11, 2021

After 20 years I decided to purchase a bicycle! I suppose life gets in the way of the things you enjoy. Without getting too into my feelings, I searched everywhere for a Trek Marlin 6 (M/L). I went to a Trek bike shop and the wait time was 3 months. I didn't want the summer to go by so I kept searching. Sadly, it wasn't in-stock anywhere in the tristate area. I finally found one at Merrick Bicycles. I placed an order over the phone and the next day it was ready! Their customer service and offerings are wonderful. I drove all the way from Jersey and am glad I did. Look at my beautiful bike people! Thank you!