NP Bike Shop

Overview
About
Location
Reviews

Overview

+1 805-498-7714
npbikeshop.com
1602 Newbury Rd, Newbury Park, CA 91320, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday 10:00 AM - 5:00 PM

NP Bike Shop Introduce

Welcome to NP Bike Shop, located at 1602 Newbury Rd, Newbury Park, CA 91320, USA. As a part of the "Bicycle Shops Near Me" category, we offer bicycle sales and services to the local community.

You can reach us at (805) 498-7714 or +1 805-498-7714 for any inquiries or to schedule a service. Based on customer reviews, NP Bike Shop has received mixed feedback regarding its customer service.

Key features and services highlighted by customer reviews include:

Bike Repair Service: Some customers have praised the quality of repair work and the helpfulness of the service staff, particularly regarding tire issues.
Bike Sales: The shop offers a selection of bicycles, including top-of-the-line models, and the sales staff are willing to explain the features of new bikes.
Mixed Customer Service Experiences: While some customers have had positive experiences with the service staff, others have expressed dissatisfaction, particularly regarding assistance with maintenance tasks like brake fluid refills.
Lack of Direct Maintenance Guidance: Some customers have reported being directed to online resources like YouTube for maintenance guidance, rather than receiving direct assistance from the staff.

NP Bike Shop aims to provide bicycle sales and repair services to the Newbury Park area. Customers should be aware of the mixed reviews regarding customer service and may want to inquire about specific service procedures beforehand. For the most up-to-date information on current promotions or specific product availability, please contact NP Bike Shop directly.

Location

Reviews

Sep 02, 2024

I went there with an issue of a back tire. The service guy was so nice so helpful. The guy that did the work did awesome work was my first time in there and I will definitely be going back such great customer service even the sales people that I talk to while I was waiting Knew I wasn’t gonna buy a bike but explained to me all the cool stuff on the new bikes these days I highly recommend this place for service and purchasing a new bicycle. They have the top-of-the-line stuff.
Jan 11, 2025

Not very satisfied with the customer service. After purchasing mineral oil for bike break, I asked how to fill the fluid, and both the salespeople and tech service guys referred me to watch YouTube. Either they lack knowledge or are lazy. I almost want to return the product and buy it from Amazon and do research myself. Not a good place to come back
Sep 18, 2024

We have been here many times for many different purchases and we appreciate how thorough this place is and incredibly welcoming. They helped our 6 year old get his first bike and they did a full sizing and tune up for my husband's bike. We have had yellow indestructible tires put onto all our strollers which has been super helpful for having no flats on various trail runs. Thank you so much!
Aug 06, 2024

I had the pleasure of visiting Newbury Park Bike Shop yesterday while I was in the area for work. I was thrilled to find that they had the exact brand of bike I’d been eyeing. Warren, who helped me out, was incredibly knowledgeable and answered all my questions with expertise. What really stood out was Warren’s friendly humor and wit, which made the whole experience enjoyable and comfortable. I wasn’t expecting such a high level of personal service, but Warren even went the extra mile to help me install my trunk mount bike rack. I couldn’t be happier with my choice and am grateful for Warren’s assistance. For my next bike purchase, Newbury Park Bike Shop will definitely be my go-to spot. Highly recommend!
Aug 13, 2020

I love NP Bike shop. I've purchased my last two bikes from here and just upgraded to a new road bike yesterday! They still have a good selection of bikes in stock despite other places being low on inventory or out completely. The purchasing experience was excellent: they helped me pick a size, test it out on the road (I looped around Ventu, to Lynn, and down E Kelly so I got a good feel for climbing and downhill) and they even threw in some pedals for my old bike that I'm giving away to a friend. I live in Simi but grew up in NP and I'll always make the drive/ride back for my cycling needs! Edit: I do want to point out to reviewers who are upset with pricing: they sell the bikes at the MSRP but due to Covid-19 many entry level or sub $1,000 bikes are on backorder. You'll see that at most bike shops and online right now. Give them a chance, keep calling, and when they get more stock I'm sure you'll get what you need.