NYC Velo Hell's Kitchen

Overview
About
Location
Reviews

Overview

+1 212-582-7949
www.nycvelo.com
590 West 45th Street (at West Market, Gotham West, 11th Ave, New York, NY 10036, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 11:00 AM - 7:00 PM

Sunday Closed

NYC Velo Hell's Kitchen Introduce

Welcome to NYC Velo Hell's Kitchen, your neighborhood bicycle shop located at 590 West 45th Street, New York, NY 10036. Situated within the Gotham West Market area, we cater to the needs of local cyclists, providing a variety of services and products.

As a part of the "Bicycle Shops Near Me" category, NYC Velo Hell's Kitchen aims to be a convenient and reliable resource for all your cycling needs. You can reach us at (212) 582-7949 or +1 212-582-7949.

Based on customer reviews, the shop offers a mix of experiences. Some customers have highlighted the friendly and knowledgeable staff, particularly praising their willingness to provide helpful advice and even free services like tire inflation for new bike owners. They emphasize the genuine care shown by the mechanics and team, which has led to repeat business.

However, it is important to acknowledge that there have also been serious concerns raised by customers. One review detailed a significant safety issue following a tune-up, where a handlebar malfunction led to a crash. This customer reported potential malpractice and severe injuries, highlighting a critical point of concern regarding service quality and safety.

Therefore, while NYC Velo Hell's Kitchen offers services such as bike repairs, tune-ups, and potentially sales of bicycles and accessories, it is recommended that potential customers carefully consider all available information, including customer feedback, before engaging with their services. It is always wise to inspect any serviced bicycle thoroughly before riding.

For those looking for bicycle services in the Hell's Kitchen area, NYC Velo Hell's Kitchen is a local option. We encourage you to contact them directly for specific inquiries about their current services and offerings.

Location

Reviews

Dec 28, 2024

I had a great experience at this shop! As a new bike owner, I walked in with a used bike that had two flat tires, expecting to pay for something. Instead, I left with my old tires properly aired up at no charge, several helpful future options with prices, and a lot of valuable knowledge about tires from the staff. The mechanic and team here are friendly, knowledgeable, and genuinely care. I’ll definitely be back!
Jun 22, 2024

Just had a near death experience, but survived with leg and arm contusions. Picked my bike up after tune up at nyc cello HK. Crossing the west side highway went to turn slightly and the handle bar turned but the wheel didn’t. Crashed in the middle of the west side highway at the 43rd street intersection. The incompetence could have killed me. My leg is screaming in pain. Malpractice.
Jun 28, 2021

I forgot to bring my kit out and had a flat earlier today. This NYC Velo was the open spot opened in the area. I had a great time chatting with the staffs. Shout out to Giovanni for the superb service as well as his recommendation on bike routes around the Catskill Mountain.
May 06, 2024

Came here to fix my bike, took it back and gears were not functioning properly, so took the bike back for further adjustment. On my initial visit there was a very nice guy at the counter and a good mechanic that was keen to provide solutions. But when I took it back for readjustment there was a skinny guy with a ball cap which was very rude in every aspect. First, he rudely explained to me that my gears work and noise coming out of them is normal. Ok, this might be normal, but why be rude about it? Then he put the bike on the stand to check as if he was doing me a favor. Then he commented really frustrated that my bike was dirty. Sorry man, I should have sparkled clean the bike before bringing it for service. I own 4 bikes and I was really looking fwd for this to be my go-to bike shop since i recently had moved in the area and its around the corner, but I prefer to commute a bit more and spend my money to another shop. Only pitty is that the other guys there seemed pretty cool.
Nov 15, 2023

I had an urgent bike repair situation during a short visit to NYC and contacted NYC Velo. Andrew the shop owner, responded promptly to my email. Despite a setback with the assigned repair person falling ill, Andrew went above and beyond by personally coming to the store in Hell's Kitchen to fix my broken spoke and even changing the tires. The service was efficient and I was back on my bike within the hour. I appreciate the dedication and excellent customer service at NYC Velo-Highly recommended. Thank you Andrew!