ONYX Motors

Overview
About
Location
Reviews

Overview

+1 424-855-1424
www.onyxmotorbikes.com
2828 Newell St Suite 2-3, Los Angeles, CA 90039, USA
Hours

Monday 8:00 AM - 5:00 PM

Tuesday 8:00 AM - 5:00 PM

Wednesday 8:00 AM - 5:00 PM

Thursday 8:00 AM - 5:00 PM

Friday 8:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

ONYX Motors Introduce

ONYX Motors, located at 2828 Newell St Suite 2-3, Los Angeles, CA 90039, is a business specializing in electric bikes. You can contact them at (424) 855-1424 or +1 424-855-1424.

Based on customer reviews, ONYX Motors is noted for:

Excellent Customer Service: Customers have highlighted the responsive and accommodating customer service, including the ability to make changes to orders even after they have been placed.
Test Rides: The shop offers test rides, allowing customers to experience the vehicles and make informed decisions about their purchases.
Quality Electric Bikes: Customers express satisfaction with the build quality and performance of the electric bikes, particularly for city cruising.
Customization and Add-ons: Customers have successfully added accessories, like storage and speakers, to their bikes.

However, it is important to acknowledge a significant concern raised by a customer regarding the social media activity of an employee. The customer expressed disappointment in anti-Armenian posts made by this employee, emphasizing that a company's values are reflected in its representatives' behavior. The customer urged management to address this issue and promote a respectful and inclusive workplace.

ONYX Motors offers electric bikes and customer service that many customers have found satisfactory. However, potential customers should be aware of the reported social media issue and consider it when making their purchasing decisions.

For more specific information on bike models, accessories, and the company's response to the reported social media issue, it is recommended to contact ONYX Motors directly.

Location

Reviews

Dec 17, 2023

Once my build was finally completed and delivered, I was thrilled. The customer service is outstanding. I was able to change out the front fender with a quick text message confirmation well after my order was placed. They also allowed me to test ride the vehicles at the shop; which helped me realize the difference between the shorty and standard size. I highly recommend this for a city cruiser. I could not be more pleased..now it’s time to add storage and a speaker! **2 mo. Update and I added a quick-release, hardshell, trunk among other things. The trunk and mirror also saved the bike after a post-parking fall. Not a scratch on the important stuff!
Mar 05, 2025

I was considering supporting this business, but I was deeply disappointed to learn that one of their employees has made anti-Armenian posts. A company’s values are reflected in the behavior of those who represent it, and I hope the business takes this issue seriously. There is no place for intolerance in any community. I urge the management to address this matter and ensure that their workplace fosters respect and inclusivity for all.
Feb 20, 2025

I took out a loan for a bike and NEVER received the bike. Onyx has refused to issue me a refund or deliver the bike I paid for. I have had to contact my bank about cancelling the charges. ONYX IS A SCAM! Please do research on this company before. I hope to save someone else from a headache.
Jan 14, 2023

I’ve had my ONYX CTY2 for about five months now…It’s the best investment I’ve ever made amid these soaring gas prices. I’ve gone about 2000 miles all around Los Angeles with it and haven’t had any issues with cops or keeping up with traffic. People constantly compliment the bike and stare in awe as I soar away into the sunset. The couple small issues I’ve run into were quickly addressed by their support staff. Big shout out to Jeff!
Dec 19, 2022

Great costumer service with people that understand about the subject. After so much investigation this is definitely the best Motorbike out there for the price. Is build to last. The performance is incredible. Stronger front light in comparación with other Ebikes in this price range. Easy to keep up with the cars if necessary. All In one package.