Open Air Bicycles Santa Barbara is a bicycle shop located at 135 E Carrillo St, Santa Barbara, CA 93101. They can be reached at (805) 962-7000 or +1 805-962-7000. While categorized as a "Bicycle Shops Near Me" service, customer reviews indicate significant concerns about the shop's products and service.
Several customers have reported negative experiences, highlighting issues with product quality and staff conduct. One customer experienced two tire tube ruptures shortly after installation, attributing them to either cheap products or poor installation. They also reported being met with accusations and apathy from the staff. Another customer described the owner as rude and disrespectful, citing an unpleasant experience during a test ride and subsequent issues with a purchased lock. This customer also mentioned hearing from a local bike mechanic about the shop's poor reputation.
Key concerns raised by customers include:
- Poor quality bicycle tubes.
- Potentially poor installation of bicycle tubes.
- Rude and disrespectful staff.
- Lack of professionalism and customer service.
- Accusatory behavior towards customers.
- Potential issues with purchased products, such as locks.
- Negative reputation within the local cycling community.
Due to the consistently negative feedback regarding product quality and customer service, potential customers may wish to consider these reviews when making a decision about patronizing Open Air Bicycles Santa Barbara. Customers have suggested alternatives and have stated that other local shops provided better service. Therefore customers may wish to do additional research before visiting this location.
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