P-51 Electric Bike Company, located at 5122 Bolsa Ave # 104, Huntington Beach, CA 92649, specializes in the sale of electric bikes. You can reach them at (714) 799-1500 or +1 714-799-1500.
Customer reviews for P-51 Electric Bike Company present a mixed picture, with strong praise for their customer service and product expertise, but also notable concerns regarding warranty issues.
One customer expressed immense satisfaction, highlighting the owners' exceptional customer service and product knowledge. They appreciated the welcoming and patient approach, as well as the personalized shopping experience. The customer praised the quality, performance, and style of their P-51 e-bike, emphasizing the company's dedication to quality and customer satisfaction. They strongly recommended P-51 for anyone seeking quality e-bikes and a memorable purchasing experience.
However, another customer reported a negative experience related to a warranty claim. They had purchased an e-bike and their child had installed an aftermarket accelerator handle. After experiencing issues with the motor, they brought the bike in for warranty service. Despite the initial acceptance and positive comment about the modification, the company later denied the warranty claim, citing the aftermarket handle as the reason. The customer expressed disappointment and felt that the company had "deceived" their child. They stated that they would not recommend the company.
The reviews suggest that while P-51 Electric Bike Company may provide excellent customer service and high-quality e-bikes, potential customers should be aware of potential issues regarding warranty claims, especially if modifications are made to the bikes. It is recommended that customers clarify warranty policies and implications of modifications before purchasing.
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