P-51 Electric Bike Company

Overview
About
Location
Reviews

Overview

+1 714-799-1500
www.p51bikes.com
5122 Bolsa Ave # 104, Huntington Beach, CA 92649, USA
Hours

Monday Closed

Tuesday 10:00 AM - 5:00 PM

Wednesday 10:00 AM - 5:00 PM

Thursday 10:00 AM - 5:00 PM

Friday 10:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

P-51 Electric Bike Company Introduce

P-51 Electric Bike Company, located at 5122 Bolsa Ave # 104, Huntington Beach, CA 92649, specializes in the sale of electric bikes. You can reach them at (714) 799-1500 or +1 714-799-1500.

Customer reviews for P-51 Electric Bike Company present a mixed picture, with strong praise for their customer service and product expertise, but also notable concerns regarding warranty issues.

One customer expressed immense satisfaction, highlighting the owners' exceptional customer service and product knowledge. They appreciated the welcoming and patient approach, as well as the personalized shopping experience. The customer praised the quality, performance, and style of their P-51 e-bike, emphasizing the company's dedication to quality and customer satisfaction. They strongly recommended P-51 for anyone seeking quality e-bikes and a memorable purchasing experience.

However, another customer reported a negative experience related to a warranty claim. They had purchased an e-bike and their child had installed an aftermarket accelerator handle. After experiencing issues with the motor, they brought the bike in for warranty service. Despite the initial acceptance and positive comment about the modification, the company later denied the warranty claim, citing the aftermarket handle as the reason. The customer expressed disappointment and felt that the company had "deceived" their child. They stated that they would not recommend the company.

The reviews suggest that while P-51 Electric Bike Company may provide excellent customer service and high-quality e-bikes, potential customers should be aware of potential issues regarding warranty claims, especially if modifications are made to the bikes. It is recommended that customers clarify warranty policies and implications of modifications before purchasing.

Location

Reviews

Apr 13, 2024

I stumbled upon P-51 and couldn’t be more thrilled with my discovery. The owners of P-51 are truly in a league of their own when it comes to customer service and product expertise. From the get-go, they were welcoming, and incredibly patient, answering all my questions and helping me understand why their bikes are the best. What stood out to me was not just the superior quality and performance of their bikes, but also the genuine care and attention the owners devoted to making their customers have the best e-bike riding experience. They didn’t just sell me an e-bike; they provided an educational and highly personalized shopping experience that made me feel valued and respected. My P-51 has been an absolute game-changer for my daily leisure rides. The performance, comfort, and style of the bike are top-notch, and it’s evident that P-51 prioritizes quality and customer satisfaction above everything else. I’m incredibly grateful for the positive experience provided by the entire P-51 Team. Their dedication to their customers and passion for what they do is evident in every interaction. If you’re in the market for an electric bike, look no further than P-51. Their exceptional service and premium bikes have made me a loyal customer and advocate. I enthusiastically recommend P-51 to anyone looking for quality e-bikes and a memorable purchasing experience. Kudos to P-51 for setting the bar so high!
Dec 10, 2024

I bought an electric bike this summer. My child installed a handle on it like on a motorcycle immediately after buying it. Recently there was a smell of smoke after a long ride and noise from the electric motor when riding. We immediately took the bike to them under warranty. The girl who accepted the bike immediately saw the accelerator handle and said that it was a cool modification and accepted the bike for diagnostics. And a week later they said that this was not a warranty case and removed the warranty because of this handle. Although the handle only changes the signal in the control unit for acceleration and is not related to malfunctions. Friends bought their child a Suron, there are no such problems there. In general, I do not recommend this company to anyone, just to take money, and they are not ashamed of the fact that the child was deceived.
Nov 15, 2024

I’ve had over 20 expensive E-Bikes and nothing else comes close. It’s a masterpiece. Don’t be a fool and make my previous mistakes. Spend the extra money for exceptional customer service and ride quality. THEY NAILED IT! I’ve learned how important suspension is compared to all of the other features. It’s the most fun legal beast. And the pictures don’t do it justice. If you’re on the fence don’t think twice. Learn from my mistakes. Thanks P-51 for changing peoples lives. The most fun I’ve ever had on a bike!
Dec 19, 2024

I’ve had my bike for 2 years now! Still rides smooth and haven’t had to do any real maintenance. I technically have the first generation, and it’s nice that my bike still feels solid, and after riding the new Gen 3, my bike feels very similar but then Gen 3 is definitely refined. Nice to see that they always find room for minor improvements.
Feb 04, 2025

These are the best E-Bikes around. The people at P-51 are all friendly and helpful with any questions I had. I couldn’t recommend them more to anyone out there looking for a new bike.