Pedego (Corporate Office - Not Open to Public)

Pedego (Corporate Office - Not Open to Public) 2

Pedego (Corporate Office - Not Open to Public) 3

Overview
About
Location
Reviews

Overview

+1 800-646-8604
pedegoelectricbikes.com
11310 Slater Ave, Fountain Valley, CA 92708, USA
Hours Business hours are not available at the moment

Pedego (Corporate Office - Not Open to Public) Introduce

Pedego (Corporate Office - Not Open to Public), located at 11310 Slater Ave, Fountain Valley, CA 92708, is the corporate headquarters of Pedego Electric Bikes. You can reach them at (800) 646-8604 or +1 800-646-8604.

It's important to note that this location is the corporate office and is not open to the public for direct sales or service. Pedego sells and services their e-bikes through a network of authorized dealers.

Customer reviews for Pedego reveal a range of experiences, highlighting both positive and negative aspects of their products and customer service. Some customers have expressed frustration with lengthy repair times and difficulties in getting timely responses from the company. One customer reported significant delays in receiving replacement parts, even for warranty-covered issues, and expressed concerns about Pedego's customer support.

However, other customers have praised Pedego for standing behind their products and providing excellent warranty support. One customer, owning two Pedego Element bikes, was impressed when Pedego and their local dealer offered to replace a motor beyond the warranty period, emphasizing Pedego's commitment to "taking care of Pedego owners." This positive experience has led to increased enthusiasm for the brand and its American-made products.

The reviews indicate that experiences with Pedego can vary. While some customers have encountered challenges with service and repairs, others have been highly satisfied with the company's warranty support and product quality. Potential customers should consider these mixed reviews and research their local Pedego dealers for specific service and support information.

Location

Reviews

Jan 30, 2025

I've owned my Pedego Comfort cruiser since March of 2022 and was a great bike for the first 28 months. Then the battery went bad and it took Pedego three tries to send the battery to the right location. Then the motor went out on July 18, 2024 and it was under warranty and it took Pedego almost six months to send a battery. The dealer replaced the controller also, but now the bike is making this loud grinding sound which is also causing vibration. It's very obviously that Pedego doesn't care about their customers, because they can''t help solve a problem in a timely fashion and very hard to get a reply on whats going on. Run from this company as fast as you can, because there are plenty of other e-bike manufacturers out there.
Dec 15, 2023

We're proud owners of two of the Pedego Element bikes, and love the smaller frame, powerful motor when we want the extra assist, and the quality of the bikes overall. We're even more impressed with the company backing up our bikes, as we had service performed at our favorite local Pedego Dealer in Glendale, AZ - and one of our bikes had a problem with the electric motor - but it was well beyond the warranty period. Between our Dealer and Pedego, they offered to put a new motor on the bike because they said "they take care of Pedego owners", and that meant a LOT! We've told lots of people about our bikes, had several friends and visitors ride our bikes, and now we'll be even more excited sharing our enthusiasm for Pedego Bikes! I also feel really good about an American Company that stands behind their quality built bikes!
Apr 19, 2020

I had a city commuter for three years. I now have a black edition city commuter. They are both great bikes. However the best part of the Pedego experience is dealing with the California headquarters. I do not live near a dealer so I deal with the corporate headquarters. For five years they have been fantastic. They stand by their bikes by quickly mailing parts and with great instructions. They have even gotten on the phone with my local bike store to help with installation of parts. Recently I have dealt with Christian who has been great. Jeff from Long Island.
Jul 24, 2023

Bought a Trail Tracker for over $4,500 with taxes and then a couple months later they drop the price to less than $3k. I thought I was buying from a company that maintained their bikes value and valued their customers. Instead all they care about is making more sells.
Apr 28, 2021

I simply love my Pedego comfort cruiser. After 2 lung surgeries in 2020 never thought t was possible I would be bike riding again. With my Pedego I'm doing 10 - 20 miles daily, with ease. I couldn't be happier. It's nice to be out and about again, at 67 years young! 🚴‍♀️ Lots of bike paths in my area to enjoy!