Pedego (Corporate Office - Not Open to Public), located at 11310 Slater Ave, Fountain Valley, CA 92708, is the corporate headquarters of Pedego Electric Bikes. You can reach them at (800) 646-8604 or +1 800-646-8604.
It's important to note that this location is the corporate office and is not open to the public for direct sales or service. Pedego sells and services their e-bikes through a network of authorized dealers.
Customer reviews for Pedego reveal a range of experiences, highlighting both positive and negative aspects of their products and customer service. Some customers have expressed frustration with lengthy repair times and difficulties in getting timely responses from the company. One customer reported significant delays in receiving replacement parts, even for warranty-covered issues, and expressed concerns about Pedego's customer support.
However, other customers have praised Pedego for standing behind their products and providing excellent warranty support. One customer, owning two Pedego Element bikes, was impressed when Pedego and their local dealer offered to replace a motor beyond the warranty period, emphasizing Pedego's commitment to "taking care of Pedego owners." This positive experience has led to increased enthusiasm for the brand and its American-made products.
The reviews indicate that experiences with Pedego can vary. While some customers have encountered challenges with service and repairs, others have been highly satisfied with the company's warranty support and product quality. Potential customers should consider these mixed reviews and research their local Pedego dealers for specific service and support information.
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