Phat Tire Bike Shop is a bicycle shop located at 7521 N May Ave, Oklahoma City, OK 73116, USA. This shop offers bicycle services and repairs, including e-bike repairs.
Customer reviews present a mixed picture of Phat Tire Bike Shop. One customer shared a highly positive experience, praising the shop's service for their "generic" e-bike, which other shops had declined to service. They were impressed with the quick and reasonably priced repair, as well as the friendly attitude of the service staff. They declared themselves a "permanent customer." However, another customer reported a significantly negative experience. They had a bike bottle rack installed and left their bike bag containing AirPods Pro with the bike. Upon returning, they found the AirPods missing. They later found the headphones scattered on the ground with damage to the case. When they raised their concerns with the manager, they felt blamed and were asked to leave. Despite being a loyal customer who had purchased a bike rack and paid for multiple services, they were left feeling disappointed and disrespected, and stated they would not recommend the shop.
Based on customer feedback, Phat Tire Bike Shop offers:
- E-Bike Repair Services: The shop services e-bikes, including "generic" models.
- Quick and Reasonably Priced Repairs: Some customers report quick and reasonably priced repairs.
- Friendly Service Staff: Some customers praise the friendly attitude of the service staff.
- Potential Issues with Handling Personal Belongings: One customer reported missing and damaged personal belongings.
- Potential Customer Service Issues: One customer reported unsatisfactory handling of their concerns by the manager.
- Potential Lack of Accountability: One customer felt blamed for leaving their belongings and was asked to leave.
- Mixed Customer Experiences: Customer experiences vary significantly, with some reporting excellent service and others reporting serious concerns.
Given the strongly contrasting reviews, potential customers should be aware of the reported issues with handling personal belongings and potential customer service issues. While some customers have had positive experiences with repairs, the reported concerns raise caution. It is recommended to carefully consider these factors and potentially seek alternative bike shops. You can contact Phat Tire Bike Shop at (405) 849-4756 or +1 405-849-4756 for more information, but proceed with awareness of the reported customer experiences.
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