Phat Tire Bike Shop

Overview
About
Location
Reviews

Overview

+1 405-849-4756
www.phattirebikeshop.com
7521 N May Ave, Oklahoma City, OK 73116, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday Closed

Phat Tire Bike Shop Introduce

Phat Tire Bike Shop is a bicycle shop located at 7521 N May Ave, Oklahoma City, OK 73116, USA. This shop offers bicycle services and repairs, including e-bike repairs.

Customer reviews present a mixed picture of Phat Tire Bike Shop. One customer shared a highly positive experience, praising the shop's service for their "generic" e-bike, which other shops had declined to service. They were impressed with the quick and reasonably priced repair, as well as the friendly attitude of the service staff. They declared themselves a "permanent customer." However, another customer reported a significantly negative experience. They had a bike bottle rack installed and left their bike bag containing AirPods Pro with the bike. Upon returning, they found the AirPods missing. They later found the headphones scattered on the ground with damage to the case. When they raised their concerns with the manager, they felt blamed and were asked to leave. Despite being a loyal customer who had purchased a bike rack and paid for multiple services, they were left feeling disappointed and disrespected, and stated they would not recommend the shop.

Based on customer feedback, Phat Tire Bike Shop offers:

E-Bike Repair Services: The shop services e-bikes, including "generic" models.
Quick and Reasonably Priced Repairs: Some customers report quick and reasonably priced repairs.
Friendly Service Staff: Some customers praise the friendly attitude of the service staff.
Potential Issues with Handling Personal Belongings: One customer reported missing and damaged personal belongings.
Potential Customer Service Issues: One customer reported unsatisfactory handling of their concerns by the manager.
Potential Lack of Accountability: One customer felt blamed for leaving their belongings and was asked to leave.
Mixed Customer Experiences: Customer experiences vary significantly, with some reporting excellent service and others reporting serious concerns.

Given the strongly contrasting reviews, potential customers should be aware of the reported issues with handling personal belongings and potential customer service issues. While some customers have had positive experiences with repairs, the reported concerns raise caution. It is recommended to carefully consider these factors and potentially seek alternative bike shops. You can contact Phat Tire Bike Shop at (405) 849-4756 or +1 405-849-4756 for more information, but proceed with awareness of the reported customer experiences.

Location

Reviews

Oct 03, 2024

Totally awesome! I’m now a permanent customer. I’m somewhat Phat but my tires not so much. Nevertheless service guys took in our ‘generic’ e-bike for a mystery clicking sound. They got on it and in short order were back in business. Reasonable price, fast, and great attitude, wow! I’m sold. The ‘other guys’ pointed me towards PT as a parting shot (generic bike was unsuitable for them). Well hallelujah, they got me the service I needed and a new shop for my bicycle $!
Nov 11, 2024

I recently visited Phat Tire Shop to have a bike bottle rack installed and left my bike bag, which contained my AirPods Pro, with the bike during the service. After leaving for lunch, I returned to find that only the AirPods case remained in the bag, while the headphones themselves were missing. Since the shop was closed on Sunday, I returned on Monday to look for the headphones and found them scattered on the ground, and a visible dent on the case might due to be dropped on the ground (see attached image). When I raised my concerns with the manager, I was blamed to leave the headphone in the bag and was even asked to leave when I attempted to explain the situation. I have been a loyal customer, having purchased a bike rack worth over $750 and paid for multiple services at Phat Tire Shop. However, this experience left me feeling disappointed and disrespected. Based on this interaction, I would not recommend this shop.
Nov 27, 2024

They were very helpful and answered all of my questions about changing over to tubeless tires. They seemed interested in finding what would work best for me, not just selling me the most expensive products.
Mar 20, 2021

Update: I did change my review for the fact that they did handle this in a timely manner and were very nice and understanding about my issues with the service. The manger at this store is very nice. Thank you for helping me with this. Wow paid them 200 for a over haul on a bike to get it back dirty. The only thing that is seen that they did is tured the wheels. Now they are like yeah bring it back and we will fix it but we live about 40 min from there and you should do it right the first time. Super disappointed in this so I guess it is time to find a new bike shop. Update: I did change my review for the fact that they did handle this in a timely manner and were very nice and understanding about my issues with the service. The manger at this store is very nice. Thank you for helping me with this.
Jan 17, 2024

I’ve worked with many bike shops. By far this is the best service and sales experience I’ve had. Kevin and Carson love what they do and care about people. Their passion for cycling and building an incredible cycling culture in our community is evident in their dedication and commitment.