Pro Tour Cycles, located at 1590 US-22, Watchung, NJ 07069, offers bicycle repairs and related services. You can reach them at (908) 322-1590 or +1 908-322-1590.
Pro Tour Cycles has received mixed reviews from customers, with some praising the repair services and others expressing frustration with repair timelines and communication.
One customer reported a negative experience, stating that they dropped off their bike in May for a wheel repair and discussed potential upgrades. Despite the discussion, they received no communication from the shop and returned in July to find their bike untouched. They felt the owner attempted to "save the sale" but were put off by "backhanded comments." They summarized their experience as a failure to complete the agreed-upon repair and felt the shop blamed the bike for being "too big."
In contrast, another customer simply stated that Pro Tour Cycles is "the best place for getting your bike fixed" and expressed their intention to return for future repairs.
Pro Tour Cycles offers bicycle repair services, but potential customers should be aware of the mixed reviews regarding repair timelines and communication. While some customers have had positive experiences, others have reported significant delays and unsatisfactory interactions.
Potential customers may wish to inquire about repair timelines and communication expectations before leaving their bikes for service. It is also advisable to clarify the scope of work and obtain a written estimate to avoid misunderstandings.
Given the conflicting customer feedback, it is recommended to contact Pro Tour Cycles directly to discuss specific repair needs and assess the current service experience.
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