Rough Rider Shop

Overview
About
Location
Reviews

Overview

+1 516-287-8409
www.roughridershop.com
52 Cedar Swamp Rd, Glen Cove, NY 11542, USA
Hours Business hours are not available at the moment

Rough Rider Shop Introduce

Rough Rider Shop, located at 52 Cedar Swamp Rd, Glen Cove, NY 11542, USA, is a local bike shop known for its quick and friendly repair services. You can reach them at (516) 287-8409 or +1 516-287-8409.

Based on customer reviews, Rough Rider Shop is highly regarded for its efficient and affordable bike repairs. The owner, Pere Torres, is praised for his expertise and friendly demeanor.

Key features and services highlighted by customers include:

Quick Bike Repairs: Offering fast and efficient repair services, as demonstrated by the rapid fix of a seatpost clamp.
Affordable Repairs: Providing repairs at inexpensive and reasonable prices.
Mountain Bike Repairs: Catering to mountain bike repairs, among other types of bikes.
Friendly and Knowledgeable Owner: Featuring an owner, Pere Torres, who is knowledgeable and provides excellent customer service.
Personalized Service: Offering a welcoming and personalized experience for customers.

Customers have expressed satisfaction with the shop's ability to quickly resolve bike issues and the owner's friendly and helpful nature. If you're looking for "Bicycle Shops Near Me" in the Glen Cove area and need reliable bike repairs, particularly for mountain bikes, Rough Rider Shop is a great option. Their quick service, affordable prices, and friendly owner make them a valuable resource for local cyclists.

Location

Reviews

Oct 31, 2023

I was in my favorite neighborhood, glen cove where I grew up visiting some family. My seatpost clamp broke on my MTN Bike. So I stopped by The Shop.. I was greeted by a fine hermano with a great accent ..I sensed it was distinctly Catalan because I lived in Barcelona for some time The owner Pere Torres fixed my bike muy rapido and inexpensive.. We had a great conversation and I was on my way..There are many new businesses in Glen Cove, this is a great addition..
Nov 06, 2024

Great job fixing my bike on several occasions, super nice guy runs it. Highly recommend!
May 28, 2023

What a great shop! Pete and Angel are so friendly and knowledgeable. Top of the line e-bikes and prices are very reasonable. Angel serviced 3 of my bikes and they are essentially brand new. I recommend this shop highly.
Sep 15, 2023

Unfortunately, I'd like to share out my negative experience. I stopped by the RoughRider shop with a bike to ship out west, where I go to grad school. At first, they were very accommodating and packed it up in one of their spare cardboard boxes, charging $60. My father added a second layer of tape before we shipped it off, since the first layer looked a bit weak, but I was still so excited to get my bike with much less hassle than flying with it. However, upon unpacking, I realized that it was missing the entire front wheel. There were no marks inside the cardboard showing where the axle was pressed up, no broken zip ties, no other marks indicating that it had been in there but was somehow stolen mid-transit. After informing them about the missing wheel, the RoughRider shop said they looked in their store but didn't find the wheel. However, they would work to get a replacement. Bit of a disappointment, but I was appreciative that they wanted to help out and make it right. Now, after nearly TWO weeks of texting back and forth with vague answers of "waiting on word from our supplier" whenever I would ask about timeline or price, they asked for $110 to ship out a new wheel. It's less for me to just order a wheel, disc, tire, and tube on my own, so that's exactly what I'll be doing. Plus, at the rate things are going and with zero indication of quick turnaround, I would expect a wheel from them to arrive sometime in October. Personally, I would not go to them for future work, given whatever supplier issues they seem to have to get a decently standard mountain biking wheel. Communication was nice on its face, but vague and delayed - it would take multiple check-ins to hear back. Despite this frustrating and time-consuming experience, still giving them two stars because of how initially helpful they were to pack up the box. I just wish the story had a different ending.
May 26, 2023

Rough Riders has excellent products and services! The owner, Pere is very knowledgeable about his product and so easy to work with! Fair prices! Highly recommend Rough Riders for all of your bicycle and bicycle equipment needs!!