Scooter's Bike Shop

Overview
About
Location
Reviews

Overview

+1 215-723-5909
www.scootersbikeshop.com
130 N Main St, Souderton, PA 18964, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 2:00 PM

Sunday Closed

Scooter's Bike Shop Introduce

Scooter's Bike Shop is located at 130 N Main St, Souderton, PA 18964. They can be contacted at (215) 723-5909 or +1 215-723-5909.

Customer reviews present a mixed picture of Scooter's Bike Shop. Some customers have expressed significant dissatisfaction with the store's service, particularly regarding communication and repair timelines. One customer reported a prolonged and frustrating experience with a tire replacement, citing a lack of communication and a lengthy wait time. This customer indicated they would not return to the shop.

However, other customers have had very positive experiences. They praise the shop for its excellent customer service and the quality of its work, especially regarding service on high-end bicycles like Pinarello and Cannondale. Customers have highlighted the expertise of staff members like Jarrett Booker, Zach, and Ben, noting their skill in tuning and servicing bikes. The shop is also recognized for its ability to perform custom upgrades, such as converting a Cannondale SuperX cross bike to a gravel bike, with customers expressing high satisfaction with the results.

Therefore, while some customers have experienced issues with communication and repair timelines, others have found Scooter's Bike Shop to be a reliable and skilled provider of bicycle services, particularly for high-end bikes and custom upgrades. It is recommended that customers communicate clearly about timelines and expectations to ensure a positive experience.

Location

Reviews

Jan 16, 2025

Took my bike there in October and the sales person talked me into a sturdier tire on the rear of my bike. He said it would be a couple days. They called me back after 10 days and told me the tire was unavailable. They said they would fix the bike with a standard tire and when my other tire came in they would replace it. I said due to cold weather I wouldn’t be biking and would wait for the tire I had ordered rather than paying twice. He told me probably two weeks. After 3 weeks I called the store and they told me the tire was back ordered but shouldn’t be long. After another month I called again and demanded a date for the repair. He said he would call me back. I missed the call and they left no message with an eta. On 1/15/25 I finally had enough and went to pick up my bike. They had it in the basement, out of sight out of mind. I could forgive the part issue although 3.5 months seems ridiculous. The real disappointment was that they never reached out to me, I had to call monthly. I will never go back to Scooters.
May 25, 2023

I am extremely happy with Scooter’s bike shop. I’ve brought my 2 bikes (Pinarello and Cannondale Cross bike) in for service on 2 different occasions recently and both times they took good care of me. Shout out to team there (Jarrett Booker, Zach and Ben) for providing excellent customer service and good at their craft. Thank you for getting my bikes tuned and dialed in so I can continue enjoy my rides. I’ll definitely be back for future service and will recommend others. Thank you guys! 😎 Returned couple weeks later get their help convert my Cannonade SuperX cross to gravel. Wonderful job, I love the way it turned out. I am very happy with results upgrade (slanted handlebar & bar tape, cassette upgrade and rear derailleur) and so ready for my gravel adventure. My go to bike shop! My next bike purchase will be at Scooters for sure.
Mar 04, 2025

Scooter's has a wonderful selection of bikes, their service is EXCELLENT, and their staff is EXTREMELY knowledgeable!!! Best bike shop around!!!
Feb 01, 2025

Knowledgeable owner. Awesome guy. He did a great tune-up on my 1990s age street bike.
Nov 21, 2020

The team at Scooter's are great. Class act. Very smart, sharing and all around great crew. My hub was real loose....beautiful Saturday....wanted to go out and didn't want to leave my bike at shop for a few days on a beautful weekend...called Scooters...they said come in and they would try to help...had to inspect it to see. Jarrod jumped on it upon arrival....had it assessed and apart while I waited.....fixed it on the spot. This can' t always happen....but was fortunate with the timing. Always a great place to go. They are honest, forthright and tell you how it is. If they can fix it they will...they will also tell you if its going to take longer and give you options. Great crew. Thanks Jarrod. Appreciate the top notch service today......had a great 10 mile ride thanks to you and the team !!