Spokes, located at 1807 S Washington St Ste 112, Naperville, IL 60565, is a bicycle store known for its knowledgeable staff and comprehensive cycling services. You can reach them at (630) 961-8222 or +1 630-961-8222.
Spokes is highly regarded for its expert staff, who possess in-depth knowledge of both cycling equipment and the sport itself. Customers appreciate the personalized approach to bike sales, where staff members inquire about the intended use of the bike and recommend appropriate sizes and models. They prioritize the customer's needs and avoid pressuring them into unnecessary purchases.
The shop is commended for its proactive approach to customer service, such as recommending a slightly larger frame for a growing teenager to avoid future purchases. This demonstrates their commitment to long-term customer satisfaction.
Customers consistently praise the quality and timeliness of Spokes' work, whether it involves assembling new bikes, performing maintenance, or completing repairs. The shop has built a reputation for reliable and efficient service.
Spokes also fosters a sense of community by organizing road bike group rides, which are highly appreciated by customers. Long-term customers have expressed their loyalty to Spokes, citing their excellent customer care and positive experiences.
If you are in the Naperville, IL area and are looking for a bike shop that provides expert advice, quality service, and a welcoming atmosphere, Spokes is a highly recommended option. Their knowledgeable staff and commitment to customer satisfaction make them a top choice for cyclists of all levels.
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