Spokes

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  • Overview
  • About
  • Location
  • Reviews

Overview

  • +1 630-961-8222
  • www.spokesbikes.com
  • 1807 S Washington St Ste 112, Naperville, IL 60565, USA
  • Hours

    Monday 11:00 AM - 6:00 PM

    Tuesday 11:00 AM - 6:00 PM

    Wednesday 11:00 AM - 6:00 PM

    Thursday 11:00 AM - 6:00 PM

    Friday 11:00 AM - 6:00 PM

    Saturday 11:00 AM - 5:00 PM

    Sunday Closed

Spokes Introduce

Spokes, located at 1807 S Washington St Ste 112, Naperville, IL 60565, is a bicycle store known for its knowledgeable staff and comprehensive cycling services. You can reach them at (630) 961-8222 or +1 630-961-8222.

Spokes is highly regarded for its expert staff, who possess in-depth knowledge of both cycling equipment and the sport itself. Customers appreciate the personalized approach to bike sales, where staff members inquire about the intended use of the bike and recommend appropriate sizes and models. They prioritize the customer's needs and avoid pressuring them into unnecessary purchases.

The shop is commended for its proactive approach to customer service, such as recommending a slightly larger frame for a growing teenager to avoid future purchases. This demonstrates their commitment to long-term customer satisfaction.

Customers consistently praise the quality and timeliness of Spokes' work, whether it involves assembling new bikes, performing maintenance, or completing repairs. The shop has built a reputation for reliable and efficient service.

Spokes also fosters a sense of community by organizing road bike group rides, which are highly appreciated by customers. Long-term customers have expressed their loyalty to Spokes, citing their excellent customer care and positive experiences.

If you are in the Naperville, IL area and are looking for a bike shop that provides expert advice, quality service, and a welcoming atmosphere, Spokes is a highly recommended option. Their knowledgeable staff and commitment to customer satisfaction make them a top choice for cyclists of all levels.

Location

Reviews

  • Jul 07, 2024

    The staff at Spokes is extremely knowledgeable. They have great knowledge of not only the equipment but also the sport of cycling itself. When I purchased my wife and kids bike (all at separate times), the buying experience was the same. The staff inquiries about what type of cycling you plan to use the bike for and recommend the appropriate sized bike that will meet your needs. They never pressure you into something you don't need. Spokes really looks out for you. When I purchased my eldest son's bike, he was 14, and they recommended a slightly larger sized frame, so I wouldn't be in there in two years getting another bike. All the work performed by Spokes, whether it be assembling a new bike, maintenance, or a repair, I have never had an issue with the work, and it is all done in a timely fashion. I can honestly say I always leave Spokes smiling and would never venture anywhere else for my cycling needs.

  • Sep 29, 2024

    I bought my first bike from Spokes back in Naperville in 2016 and have been a customer since. They know how to take care of their customers and the (road bike) group rides from the Naperville location are great.

  • Sep 02, 2019

    Spokes is a great shop and Basil takes care of all his customers. (25M) First time bike buyer He took the time to explain the differences between bikes and what would work best for me. It was honestly a great learning experience, Basil is an amazing source of knowledge and wisdom! He’s the Bike Guru! My bike rack came off and they did everything to resolve the situation and make me feel comfortable. Basil takes care of his customers. I refuse to go anywhere else for any bike related purchases/concerns.

  • Aug 12, 2024

    The old man in there was not pleasant. he didn’t know anything about hybrids and told me they don’t make a 1x10 700c bikes lol what?! He also told me he doesn’t know who Marin is and “what is that even? I sell cannondale and trek” lol I took my Business elsewhere and bought a Marin kentfield 2 which is a 1x10 700c bike. Plenty of places elsewhere you can go that know basic components of bikes

  • Apr 27, 2024

    The best bike shop in the area. I enjoy talking with the owner. He's incredibly knowledgeable and a straight shooter. We have purchased 3 bikes from Spokes and have them serviced there as well. I have been very pleased with their products and services.

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