Terry's Byke Haus

Overview
About
Location
Reviews

Overview

+1 708-352-4537
www.terrysbykehaus.com
9828 W 55th St, Countryside, IL 60525, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday Closed

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday Closed

Terry's Byke Haus Introduce

Terry's Byke Haus is a bicycle store located at 9828 W 55th St, Countryside, IL 60525. They can be contacted at (708) 352-4537 or +1 708-352-4537.

The store offers bicycle sales and repair services to the local community. Based on customer reviews, experiences vary significantly. Some customers have reported positive experiences, praising the store for "great bikes and great service," quick turnaround times, and competitive pricing for repairs.

However, other customers have expressed concerns about the service provided. These concerns include reports of unorganized service, discrepancies between estimated and final repair costs, and issues with payment processing, such as being charged twice. One customer reported a lack of apology for the payment error and confusion regarding the system's functionality. This customer also reported extended repair times beyond initial estimates.

Therefore, potential customers should be aware of the mixed reviews regarding service and pricing. While some have found Terry's Byke Haus to offer good value and efficient repairs, others have experienced issues with organization and billing.

Key aspects of Terry's Byke Haus:

Bicycle sales.
Bicycle repair and maintenance services.
Varied customer experiences regarding service and pricing.

It is recommended that customers confirm repair estimates and payment details before finalizing any transaction.

Location

Reviews

May 11, 2020

Unprofessional service..I can’t say they were rude, but very unorganized. First time here, to get my bike fixed (rear break adjustment and tube replacement) guy said it should be done tomorrow, but he will put that due date for pickup is in 4 days just in case. I called after four days owner said “it’s not ready yet it should be done tomorrow”. I came to take my bike they said it’ll be done in 2 hours, same day. Okay, then they charged me different price than what was estimate (picture attached, I guess that was the reason although it doesn’t add up but never mind it was 10$ difference) . Then they charged my card twice.. luckily I check my bank balance before leaving so we fixed that right away. Not even “we apologize”. They said their system need to be serviced/fixed I didn’t really understand I was just thinking how to get out and never come back. Wouldn’t recommend this bike shop to anyone.
Aug 16, 2024

Great bikes and great service! Got my bicycle running in tiptop condition for the best price and I shopped around. Also, quick turnaround.
Jun 22, 2023

Great service here. The people were very friendly. My brakes weren't working right, and the technician fixed them right in front of me, which was cool to be able to see. Less than 10 minutes and less than $20 later, I'm a happy customer with a safe bike to ride. Definitely recommend Terry's 😁
Jul 04, 2023

Tried to get my son's adapted tricycle serviced (brake and derailleur tune up) at several shops in the area. Nothing complicated but nobody was willing to even look at it and I was given several excuses. I was treated courteously at Terry and given prompt service. Highly recommend even if you don't have the fanciest, latest electric bike. 5 stars
Aug 20, 2022

Mike is amazing at what he does . Leah was very friendly and a pleasure to deal with. Brought mine and my wife’s 1979 schwinns there. We got them from our neighbor who hasn’t taken them out of his garage in 20 years. They needed a lot of work. Mike did an amazing job fixing and cleaning the bikes. They honestly looked brand new couldn’t believe it when I picked them up! And they were ready very fast picked them up the next day. I would definitely bring my bikes back here and would definitely recommend to a friend. Thanks mike and Leah.