The Bicycle Outfitter

Overview
About
Location
Reviews

Overview

+1 650-948-8092
www.bicycleoutfitter.com
963 Fremont Ave, Los Altos, CA 94024, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 11:00 AM - 5:00 PM

The Bicycle Outfitter Introduce

The Bicycle Outfitter, located at 963 Fremont Ave, Los Altos, CA 94024, is a bicycle store known for its expert bike fitting and exceptional customer service. You can contact them at (650) 948-8092 or +1 650-948-8092.

Based on customer reviews, The Bicycle Outfitter is highly regarded for:

Expert Bike Fitting: The shop prioritizes proper bike fitting, ensuring customers get a bike that fits them perfectly, rather than forcing a fit.
Exceptional Customer Service: David, Colin, Chris, and the rest of the staff are consistently praised for their top-notch service and helpfulness.
Specialized E-Bike Expertise: The shop has expertise in E-bikes, particularly Specialized Levo Comp Alloy models, and provides thorough setup and support.
Lifelong Adjustments: The shop offers lifelong adjustments, a valuable service, especially for E-bike owners.
Knowledgeable Staff: The staff is highly knowledgeable and goes the extra mile to ensure customer satisfaction.
Personalized Service: Chris, in particular, is mentioned for his personalized service, ensuring proper saddle fitting and bike adjustments to accommodate injuries.
Fair Prices: Customers find the shop's prices to be fair and reasonable.
Long-Standing Reputation: The shop has a long-standing presence in the community, serving customers in the Foothill area.
Comprehensive Bike Services: They offer a wide range of services, including bike sales, fitting, repairs, and accessory sales.

The Bicycle Outfitter provides a positive and supportive environment for cyclists. The staff's expertise in bike fitting and their commitment to customer service make it a top choice for cyclists in the Los Altos area and beyond.

If you're in Los Altos or the surrounding area and looking for a bike shop that offers expert bike fitting, exceptional service, and a wide range of bikes, including Specialized E-bikes, The Bicycle Outfitter is a highly recommended option.

For specific information on bike models, fitting services, repair services, and any current promotions, it is recommended to contact The Bicycle Outfitter directly or visit their location.

Location

Reviews

Dec 16, 2024

This is one of the best bike stores in all California. David, Colin, Chris and others make the experience top-notch. They fit you for a bike they don’t put you into a bike that you don’t fit in and they work hard to make sure that you have a great experience. I bought a Specialized levo comp alloy E bike and help me to set it up so that I could use the Specialized application I could lock it and unlock it and could understand everything about the bike. This store provides lifelong adjustments and with an E bike you will need those adjustments. This store has been in business long time and services people in the area on foothill. If you live anywhere near this area I strongly recommend that you would buy from the store.
Oct 26, 2024

Awesome first experience here! Came in for a saddle (saw they carried specialized saddles which were recommended to me) and got excellent service from everyone in the store. Chris especially helped me and went the extra mile to make sure it really fit for me after it was installed and that my bike was adjusted properly and accommodated my injuries. Super happy with my purchase and experience here. Prices are fair. Will definitely be coming back here and for a future fit.
Dec 15, 2024

Great shop with a really good service department. They diagnosed a problem I was having with setting up a tubeless wheelset as being due to bad taping, sold me a roll of higher quality rim tape, and gave me some good advice about double-wrapping the tape to help with seating the tires. It all worked perfectly, I'd go back for anything else I needed for my bikes.
Oct 05, 2024

Came across Bicycle Outfitter through the official Specialized website when I was looking for a specific front rack for a basket / bag. Johnny was super helpful with locating the rack for us. He also answered a bunch of questions we had about some accessories we saw and even gave us a bunch of recommendations on some non-intense / casual trails to try out (we're new to riding on gravel). Definitely planning on coming back here for future purchases!
Dec 28, 2024

Fantastic bike shop! I especially love the ability to shop and order online and pickup in store. I love the process of online shopping and finding the perfect product, but I also get the convenience and support of a Local Bike Shop! All of the staff are very knowledgeable!