The Bike Shop, located at 7215 S Power Rd, Queen Creek, AZ 85142, offers bicycle services. You can contact them at (480) 292-7600 or +1 480-292-7600.
However, recent customer reviews indicate significant concerns regarding their customer service, particularly concerning:
- Inconsistent Information: Customers have reported receiving conflicting information regarding services, such as e-bike assembly. One customer was initially given a quote for assembly but was later refused the service.
- Refusal to Service Online-Purchased Bikes: The shop has shown reluctance to service bikes purchased online, even when customers are willing to pay for the service.
- Poor Customer Interaction: Customers have described encounters with staff, including the owner, as unhelpful and dismissive. One customer reported being told to "take their business elsewhere."
- Lack of Willingness to Assist: Customers bringing in bikes for repair, even when willing to pay, have been turned away without a proper assessment of the issue.
These reviews suggest a pattern of inconsistent policies and a lack of customer-centric approach. Potential customers should be aware of these issues before seeking services from The Bike Shop.
Based on the reviews, it is advisable for customers who have purchased bicycles online, or who are seeking e-bike assembly, to consider alternative bike shops in the area.
For any further information or to confirm the shop's current policies, it is recommended to contact The Bike Shop directly.
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