The Bike Shop

Overview
About
Location
Reviews

Overview

+1 808-261-1553
www.bikeshophawaii.com
767 Kailua Rd, Kailua, HI 96734, USA
Hours

Monday 9:00 AM - 5:00 PM

Tuesday 9:00 AM - 5:00 PM

Wednesday 9:00 AM - 5:00 PM

Thursday 9:00 AM - 5:00 PM

Friday 9:00 AM - 5:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday 10:00 AM - 5:00 PM

The Bike Shop Introduce

Welcome to The Bike Shop, located at 767 Kailua Rd, Kailua, HI 96734, USA. You can reach us at (808) 261-1553 or +1 808-261-1553.

As a local bicycle shop in the "Bicycle Shops Near Me" category, The Bike Shop primarily focuses on bike rentals and potentially bike sales. Customer experiences vary, with positive feedback on rentals and negative feedback regarding repairs.

Our services include:

Bike rentals: Offering convenient bike rentals, including provision of bike locks, helmets, and maps.
Potential bike sales: Offering sales of bicycles.
Limited repair services: Repair services may be limited or unavailable, especially during busy periods.

What customers say:

Positive rental experience: Customers appreciate the convenience and affordability of the bike rentals, including the provision of necessary accessories.
Negative repair experience: Some customers have reported that the shop does not offer repair services, especially during busy times, and have described interactions as rude.

Customer reviews indicate that The Bike Shop is a convenient option for bike rentals in Kailua, especially for tourists. However, customers looking for bike repair services may need to seek alternative options. The shop's location near a bus stop adds to its convenience for visitors exploring Oahu.

If you are looking for bike rentals in Kailua, The Bike Shop offers a convenient and affordable option. However, for bike repairs, it is recommended to consider other local bike shops.

Location

Reviews

Jan 17, 2025

My derailleur got really screwed up during a long ride from Honolulu, bad to the point I couldn’t even ride anymore. I limped into this shop hoping a mechanic can take a look at it. They told me they have 60 bikes that they need to fix and wouldn’t be able to help me. They wouldn’t even take a look. I mean… good for them for setting boundaries, but then they literally shut a propped open door in my face. Unnecessarily rude. I’m not here to slam their rental or sales business, but if you need a repair, better try Aloha Friday a block away. They got me out of there in a jiffy.
Dec 19, 2024

Super helpful and convenient! I was visiting Oahu and took a bus to Kailua. The Bike Shop was right next to the bus stop. I walked in and asked if they do bike rentals. It was only $18 for 4 hours! They provided me with a bike lock, helmet, and a map. The bike had a basket and was fairly new. I had a great time and would highly recommend!
Jan 05, 2025

I went in with a flat and they sold me two new tires, I agreed to the upgrade. 6 weeks later (because they ordered the wrong tires first) I get my bike back ($176). They replaced a valve which I thought was nice but I had trouble pumping the tire with air afterward. I brought it back and the first thing I mentioned was I thought it was the new VALVE. One staff brought another guy who accused me of leaving the bike with sealant sitting "too long" so gunk clogged it. I could tell he really didn't know, but he insisted it was the case. He was argumentative while he looked at his computer as if trying to locate me as their customer. He insisted I caused a sealant clog. He proposed to keep it 3 more weeks and charge me upwards of $40+, but they still "don't know." I immediately took the tire to a bike mechanic and a half hour later, valve replaced, no charge, tire pumps perfectly well. No such "gunk" or dried up sealant in the tire.
Feb 24, 2025

Just went into the Kailua store today to purchase a $5,000.00 mountain bike and the staff was uneducated on the bikes they sell and rude when asking for price out the door. Waste of time and money. No chat about price even tho he had no idea what he was selling. Thank you for saving me money. 🤙
Oct 09, 2024

What a great experience we had renting e-bikes to ride the olomono trails and it was a blast!! Not only did they set the suspension to me specifically he made sure to set us up with a repair kit that had everything we needed if we ran into trouble on the trails!! Prices were great & if I find myself in the Kailua area again I’ll definitely rent from them again!!