The Bike Shop

Overview
About
Location
Reviews

Overview

+1 862-899-7979
770 Van Houten Ave, Clifton, NJ 07013, USA
Hours

Monday 10:30 AM - 6:00 PM

Tuesday 10:30 AM - 6:00 PM

Wednesday 10:30 AM - 6:00 PM

Thursday 10:30 AM - 6:00 PM

Friday 10:30 AM - 5:00 PM

Saturday 10:30 AM - 4:00 PM

Sunday Closed

The Bike Shop Introduce

The Bike Shop is located at 770 Van Houten Ave, Clifton, NJ 07013. You can contact them at (862) 899-7979 or +1 862-899-7979.

Based on customer reviews, there are significant concerns regarding the service and expertise offered at The Bike Shop. One customer reported an issue with inner tubes not holding air, and expressed dissatisfaction with the shop's assessment and the labor charge for checking the tubes. The customer also noted the lack of a floor pump and pressure gauge, which they consider essential tools for a bike shop.

Another customer reported issues with inaccurate store hours posted online and a lack of responsiveness to phone calls and messages. This resulted in the customer purchasing a bike elsewhere, and they expressed surprise that the store was still in business. This review indicates potential issues with customer service and business management.

Due to these negative customer experiences, potential customers are advised to exercise caution and consider other options. It is highly recommended to contact The Bike Shop directly to confirm their current services, hours, and policies before visiting.

As a "Bicycle Shops Near Me" option, The Bike Shop has received negative customer feedback, it is important to take these reviews into consideration when deciding where to service your bike.

Location

Reviews

Jul 01, 2024

Inexperienced workers here. A local bike shop is meant to be able to offer parts and services along with bikes, and there is an expectation of knowledge and skill. I came because my two inner tubes where not holding air up to 100PSI, They only held to 60. I was not sure if my pump was the issue, so I asked them to check the tubes. They told me "they are fine" then charged me 16 for "labor". No bike shop I have went to has ever charged me to check if some tubes are good until now. Secondly, I asked where they're floor pump was for use. They claimed they did not have one, and I asked for a gauge to see the PSI they left it at (felt like 50) and they did not have one. That is expected as a bike shop to have a pump. They fill tires based off "feel". I would recommend bike care, his skill, knowledge and compassion is much better. I came to him and he had no problem identifying the issue and replacing my tubes. To the owners- do better before you go out of business like this.
Aug 02, 2021

First their store hours on the website are not updated with actual hours. They have a hand written sign with different hours on their door. Second the hours for Thursday day until 5pm, I called and called Thursday around 4pm and no answer at all. So I decided to leave a message hoping they would call back. I never received a call back and it is now Monday. I bought a bike somewhere else. I’m surprised they have business. I suggest finding another place that does actual run and care about their business.
Jul 20, 2023

Very helpful and good service 👍 if you need anything for your bike it there thanks
Jul 05, 2024

The switch problem was not solved, and when they did my problem on the bike, he took other bikes and made them wait for 2 hours. And they didn't fix my bike, I don't recommend it.
Jun 21, 2023

Let’s start off by saying how great there service is ,they are very attentive very friendly and waste no time when fixing or even replacing a tube which in my case I need a new tube and it was done with in 5 min tops ,amazing ! They also have a huge selection of bikes kids, teens, adults and old school type as well they also have a wall full of different accessories that you would use if you break down in the middle of a ride . The location is great there parking everywhere and easy to bring your bike In I highly recommend this place of business I’m happy my kids are happy thank you and keep up the great work ! Make sure to support ya local and small business .