Welcome to The Cargo Bike Shop, located at 1404 Williamson St, Madison, WI 53703, USA. You can reach us at (608) 373-4798 or +1 608-373-4798.
As a specialized shop in the "Bicycle Shops Near Me" category, The Cargo Bike Shop caters to cargo bike owners, particularly those with electric cargo bikes. They offer a range of services, including repairs, sales, and maintenance. However, customer reviews indicate mixed experiences.
Our services include:
- Cargo bike repairs: Providing repair services for cargo bikes, including electric models.
- Cargo bike service and maintenance: Offering maintenance and servicing for cargo bikes.
- Cargo bike sales: Selling cargo bikes.
- Studded tire sales: Offering studded tires for winter riding.
- Tire storage: Providing storage for regular tires.
- Cargo bike assembly: Offering assembly services for cargo bikes, including those not purchased from the shop (sometimes).
What customers say:
- Positive experiences: Some customers praise the friendly and knowledgeable staff, as well as the comprehensive services offered, including tire storage and specialized repairs.
- Negative experiences: Other customers report unprofessional and dishonest behavior, lack of urgency, and poor communication, including alleged lies about parts orders and rude interactions.
Customer reviews present a polarized view of The Cargo Bike Shop. While some customers have had positive experiences with the knowledgeable staff and specialized services, others have reported significant issues with unprofessionalism, dishonesty, and poor communication. Potential customers should be aware of these mixed reviews and consider them when deciding to use this shop.
If you are in the Madison area and need services for your cargo bike, especially electric models, The Cargo Bike Shop offers specialized services. However, due to mixed customer reviews, it is advisable to communicate clearly and thoroughly with the shop regarding your needs and expectations.
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