The Derailed Bike Shop, located at 120 W Broadway St, Butte, MT 59701, offers bicycle repair services. You can reach them at (406) 299-2710 or +1 406-299-2710.
Customer reviews for The Derailed Bike Shop present a mixed picture of service quality and staff expertise. While some customers have reported positive experiences, others have expressed dissatisfaction with their interactions.
One customer praised the shop's "incredible service" and "incredible knowledge," particularly highlighting Austin's ability to replace a complete drivetrain and repair brakes in a single day, even during a busy period with many GDMBR (Great Divide Mountain Bike Route) riders in town. This customer strongly recommended the shop, emphasizing its support for GDMBR riders.
However, another customer expressed significant dissatisfaction, advising others to "save your money" and avoid the shop. This customer criticized the staff's perceived lack of knowledge and the high cost of repairs, particularly for a "lifetime warranty bike repair" that they felt should have been covered. They suggested that customers would be better off going to a big-box store, where they would not encounter the same level of perceived arrogance and overcharging.
The reviews suggest that customer experiences at The Derailed Bike Shop can vary. While some customers may encounter efficient and knowledgeable service, others may experience issues with staff expertise and pricing. Potential customers should be aware of these mixed reviews and consider their own priorities when deciding whether to patronize this shop.
bike shop evanston il
1224 Chicago Ave, Evanston, IL 60202, USA
trophy bikes philadelphia
133 S 23rd St, Philadelphia, PA 19103, USA
arlington ma bike store
790 Worcester St, Natick, MA 01760, USA
14219 w. colonial dr.
6651 S Semoran Blvd Suit-104, Orlando, FL 32822, USA