The Family Bike Shop

Overview
About
Location
Reviews

Overview

+1 714-541-0030
1745 W 17th St, Santa Ana, CA 92706, USA
Hours

Monday Closed

Tuesday Closed

Wednesday 10:30 AM - 6:00 PM

Thursday 10:30 AM - 6:00 PM

Friday 10:30 AM - 6:00 PM

Saturday 10:30 AM - 5:00 PM

Sunday 10:30 AM - 4:00 PM

The Family Bike Shop Introduce

The Family Bike Shop, located at 1745 W 17th St, Santa Ana, CA 92706, offers bicycle sales, customization, and repair services. You can reach them at (714) 541-0030 or +1 714-541-0030.

The Family Bike Shop is known for its extensive selection of cruiser and lowrider accessories, making it a popular destination for those looking to customize their bikes. Customers have reported positive experiences when decking out their cruisers, noting good prices and service. The shop offers a variety of accessories, allowing customers to personalize their bikes.

However, customer reviews indicate mixed experiences with the shop's maintenance services. One customer reported issues with receiving the full maintenance they paid for. Despite being told that maintenance, including hub greasing, derailleur adjustment, and wheel straightening, would be performed, the customer found that only the tires and tubes were changed initially. After returning to the shop, only the brakes were adjusted, and the rest of the paid services were not completed.

This customer's experience suggests potential inconsistencies in the shop's service execution and communication. While the mechanic was described as nice, there appeared to be a lack of follow-through on promised services. Customers should be aware of this potential issue and ensure clear communication regarding services and expectations.

If you are in the Santa Ana, CA area and are looking to customize your cruiser or lowrider bike, The Family Bike Shop offers a wide selection of accessories. However, if you require maintenance services, it is recommended to clearly communicate your needs and confirm that all services are completed as requested.

Location

Reviews

Dec 30, 2024

great place to deck out your cruser, good prices and good service. lots of cool lowrider accessories before and after pics
Sep 03, 2024

I went in to have tires & inner tubes replaced on a used bike I had recently purchased. I was convinced upon inspection by whom I assume is the store owner to have maintenance done which included having the hubs greased, derailleur adjusted, wheels straightened, etc... before leaving I was told the crank shifting mechanism wasn't functioning properly. I instructed them to leave as is since riding in 1st & 2nd gear works fine. I returned to the shop the day I was told my bike would be ready. Tires and tubes changed but maintenance had not been done by the shop mechanic because the shifting mechanism was broken I was told. I stated that was fine and took the bike not fully registering none of the maintenance had been done. Roughly 2 months go by and I decide to go in and talk to the shop mechanic about the maintenance on my bike. I explained the situation while showing him the receipt for services paid. I explained to him that I didn't completely understand nothing had been done to my bike at the time of drop off and asked - knowing some time had passed - if he'd be willing to fulfill the service. He was nice and told me to bring it in. I asked what would be done and he again stated greasing wheel hubs, crank, derailleur, wheels. I returned later that afternoon with my bike and he seemed to not remember me coming in earlier and seemed to want to get out of doing any work to the bike by the way he was interacting with me. I figured not much was going to be done to my bike. At the end the brakes were adjusted and nothing else.
Jun 28, 2024

I got a flat tire and was pushing my bike around to find a place to fix it, got recommend this bike shop, best recommendation ever. The staffs were very friendly, my tube got fix in just 10 minutes. I also bought a new sit for just $12 and Sergio helped me change it for free, even stand waiting outside of the shop while I was taking a test drive with the new sit so he can adjust it to my liking. Truly a "Family" bike shop. Another customer before yell out to me "this in the best bike shop in the city",couldn't agree more.👍
Jun 30, 2023

Got a flat on the Santa Ana River trail. Thankfully I was close to this shop! Service was fast and friendly - only 10 minutes and I was back to riding. I paid $22 for a new tube plus installation. A very fair price if you ask me. The only problem was that later I looked at the tire and it was installed backwards (against the tread). Didn’t affect my riding but I will fix it when I’m back home!
Apr 23, 2024

I had a great experience with this bike shop. I needed a tune-up and a couple accessories. Sergio helped me out and educated me on my bike. It was a one day turn around for the tune-up and process we're reasonable. I'm definitely coming back for my future needs.