The Port Jeff Bike Dr.

Overview
About
Location
Reviews

Overview

+1 631-509-5530
5507 Nesconset Hwy, Port Jefferson Station, NY 11776, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday 11:00 AM - 3:00 PM

The Port Jeff Bike Dr. Introduce

Welcome to The Port Jeff Bike Dr., located at 5507 Nesconset Hwy, Port Jefferson Station, NY 11776. As a part of the 'Bicycle Shops Near Me' category, we aim to provide bicycle-related services to the local community. You can reach us at (631) 509-5530 or +1 631-509-5530.

Customer reviews for The Port Jeff Bike Dr. present a mixed picture. While some customers have reported positive experiences, others have raised serious concerns about the shop's practices.

Services and Features:

Bike Sales and Repairs: The shop offers bike sales and repair services.
Variable Customer Experiences: Customer reviews indicate a wide range of experiences, from positive interactions with the owner, Rob, to significant issues with orders and refunds.

Customer Testimonials:

One customer expressed a positive experience, stating, "Rob is a very nice guy who works super hard and gives affordable prices to their customers and is very helpful. 5 Stars experience."

However, another customer reported a highly negative experience, detailing issues with purchased bikes not being delivered, repeated sales of pre-paid items, and a refusal to provide a refund. This customer described the shop's practices as "total FRAUD and thief."

Due to the conflicting nature of customer reviews, potential customers are advised to proceed with caution and consider these varying experiences when deciding to engage with The Port Jeff Bike Dr.

Location

Reviews

Aug 17, 2024

I don’t know why people say the bike doctor is the worst. Rob is a very nice guy who works super hard and gives affordable prices to their customers and is very helpful. 5 Stars experience
Apr 23, 2024

My husband bought 2 bikes, one for himself and one for our son last year. The owner stated that the bikes would be there in a couple of days, so my husband paid up front. Owner said he would call when bikes arrived. He never called. My husband called several times but received no answer and finally went in person, after a month or so. The place was closed. He went back several times and finally found them open, and was told that the ordered and paid for bikes had arrived, but he sold them. then he said he would re order and get them in a couple of days. He stopped answering my husband's calls so my husband called from his friend's phone and sure enough the guy picked up. He then stated that he received the bikes (again), but sold them (again), but don't worry, Ill call you. My husband asked for his money back, and the owner refused but said that since my husband asked for a credit from his bank, his business accounts were "totally frozen" and thus there was no way to provide a refund. (I've been in business for years taking all kinds of credit and debit cards and never heard of such a thing). He then stated that he would get in touch with his bank and provide a refund. ETC ETC. To this date, no money back, no bikes. The guy is a total FRAUD and thief, stay away!!!!! SCAM!
Jun 07, 2022

See update below-*** Changed review from one star to three. WARNING-NEGATIVE REVIEW- I bought a bike for about $550 over a month ago. I was told the bike would be there in 2 weeks. That time came and went and he never called me. I contacted his business partner last week and he did call me the next day, Saturday (5/28/22). He said he ordered the wrong bike and that the new one would be there on Wednesday (6/1/22). He said he would have it put together by Thursday, 6/2/22. He never called. I call with no answer or voicemail of any kind picking up. I stop down and the shop is closed, it was also closed last Friday. Produce my bike or give me my money back. UPDATE- 6/7/22- I stopped in today and he gave me a bike slightly more expensive than the one I purchased. See photo. He did redeem himself but needs better communication in the future. I am happy with the bike he provided.
Oct 05, 2024

Whenever my bike needs to be fixed I take it to him and he always does a great job for a reasonable price
Aug 28, 2023

Went to shop was showed bike on computer, told if I ordered would have it in two days. Went back a week later ordered it, paid for it asked for a water bottle holder and bag rack on back. Told it would be on bike when I picked it up. After ordering it on a Saturday was told it would be in Wednesday, ok so a little more then 2 days. Was told I would get a phone call Wednesday when it was ready, no call, called shop on Friday, was told, it’s here just not put together, I’ll put it together and call you, no call, I called Sunday afternoon was told , oh yea it ready (said like I should have known that) my husband put bike rack on car, got there, bike has no water bottle holder or bag rack on it, was told oh it will be in Wednesday, my husband went to pick it up on Friday, I said let me call first, called shop was told oh I didn’t pick it up? I’ll have it tomorrow definitely, drove to shop on Saturday - it didn’t come in. I told him I’m not coming back he can keep them, he is very frustrating to deal with, doesn’t call you when he says he’s going to call. Nothing he said was in the time frame he said it was going to be, I wanted to give a local business some business, my mistake, bike comes with 2 years of service, not going to drop my bike off there, fear I may not get it back in a reasonable time. I don’t know if this guy has too much on his plate or he just lies to get you to order from him. Cannot recommend this business.