The Velojawn Bike Shop

Overview
About
Location
Reviews

Overview

+1 267-292-5323
3946 Lancaster Ave, Philadelphia, PA 19104, USA
Hours Business hours are not available at the moment

The Velojawn Bike Shop Introduce

The Velojawn Bike Shop, located at 3946 Lancaster Ave, Philadelphia, PA 19104, provides bicycle services to the local community. Contact can be made at (267) 292-5323.

As a platform category bicycle store, The Velojawn Bike Shop focuses on bicycle maintenance and repair. Customer reviews indicate a range of experiences, highlighting both positive and negative aspects of their services.

Some customers have praised the staff for being friendly and knowledgeable. For example, one review mentions a positive experience where the staff identified and resolved an issue with a missing chainring bolt, providing a free replacement. This suggests that the shop's staff can be attentive and helpful.

However, other reviews express significant concerns about the quality of the bike tech work and communication. One customer reported a prolonged tune-up time, poor communication, skipped basic work, and sloppy repairs, resulting in a negative experience and financial loss. They also reported difficulty retrieving their bike and the shop being closed during posted hours. The lack of an invoice also was a noted problem.

Due to the conflicting customer reviews, it is advisable for potential customers to proceed with caution and consider their specific needs and expectations. The available information indicates a potential for both positive and negative experiences.

Based on available information, the known services are:

Bicycle repair and maintenance.
Bike tune-ups.
Potentially friendly staff.

It is important to acknowledge the mixed reviews and potential concerns regarding service quality and communication.

Location

Reviews

Nov 21, 2024

Terrible bike tech work and communication. 2 day tune up took close to 3 weeks, impossible to get a hold of them, skipped basic work (eg adjusting the brake lever tension) and actually made things worse. Including some really sloppy work on basic stuff (eg did not wrap a new chain around the derailleur cog). To top it off, they couldn't provide an invoice of work and the shop was closed during open hours when I tried to take my bike back for a second look. Total waste of $120
Aug 07, 2024

Staff is super friendly and knowledgable! I came in to have a crank bolt tightened, as I didn’t have the tool, and they noticed I was missing a chainring bolt and replaced it free of charge.
Nov 10, 2024

Excellent fast service! Went in to get my new scooter tire on
May 06, 2024

I called three minutes after they closed for the day and they actually waited for me to arrive. I had a flat tire. I was literally finished and out the door in five minutes!! The shop is female friendly, the price was great and the young lady who fixed my tire was super friendly. I’ll be back for sure. I did go back. I got a flat and didn’t know how to fix it. I brought my tire down and a really cool relaxed kind of dude who fixed it right up for me. Then, when I got back home I couldn’t get the tire back onto my bike. I bought the whole bike back in and he put it right on for me, at no cost. He explained what I was doing wrong and also gave me a few tips for next time. I don’t have to visit very often, but this is the place I will continue to go. Coincidentally, my dad lives around the corner and goes there too.
Apr 21, 2023

Dropped my bike off on my lunch break and it was ready before my work day was over! Asked them for an honest assessment of what I needed and they gave me a great price. Excellent service and will definitely be using them for servicing in the future