The Zoo Cycles

Overview
About
Location
Reviews

Overview

+1 213-926-5111
thezoocycles.com
1880 Redondo Blvd, Los Angeles, CA 90019, USA
Hours

Monday 12:00 AM - 7:00 PM

Tuesday Closed

Wednesday 12:00 AM - 7:00 PM

Thursday 12:00 AM - 7:00 PM

Friday 12:00 AM - 7:00 PM

Saturday 12:00 AM - 7:00 PM

Sunday 12:00 AM - 5:00 PM

The Zoo Cycles Introduce

The Zoo Cycles, located at 1880 Redondo Blvd, Los Angeles, CA 90019, is a bicycle shop providing repair and maintenance services. You can reach them at (213) 926-5111 or +1 213-926-5111.

The Zoo Cycles is highly regarded for its friendly and personable staff. Customers have consistently praised the shop's welcoming atmosphere and helpful service. One customer reported receiving quick and affordable tire inflation for their bike and carriage, along with valuable advice on missing parts and assistance with potential future repairs.

The shop is described as having the "right vibes," indicating a positive and enjoyable environment. Customers appreciate the fair prices and the staff's genuine willingness to help, making them feel like they have a reliable "pit crew" for their biking needs.

The Zoo Cycles is recognized as a community-focused small business, attracting customers who want to support local enterprises. The shop's commitment to providing excellent service and fostering a positive community spirit has earned them a loyal customer base.

Customers have expressed high satisfaction with the shop's services, emphasizing the friendly and helpful nature of the staff. The shop's ability to provide quick, affordable, and reliable assistance has made it a favorite among local cyclists.

If you are in the Los Angeles, CA area and are looking for a bike shop that provides friendly service, affordable prices, and a strong sense of community, The Zoo Cycles is a highly recommended option. Their welcoming atmosphere and commitment to customer satisfaction make them a valuable resource for local cyclists.

Location

Reviews

Jan 02, 2025

I just went there today and for $18 they topped off my bike and carriage tires and even advised me what part I was missing to attach the two together. Even offered to help with that if I run into a snag. They were also super friendly and personable too. I feel like they'll be my pit crew anytime I need something fixed. Thank you so much! I look forward to joining others on the bike lanes with goods in tow.
Sep 29, 2024

This is the best bike store on the west side. The vibes are right, the people are super helpful and the prices are fair. This is exactly the kind of community small business I want to support. I’ll definitely be back.
Nov 27, 2024

Great service from Sam in the shop today! Got a flat fixed for my stroller wheel. Friendly, fast, would go again!
Sep 10, 2024

Update: Just so you know, this isn’t some automated thing—it's me again, the same unhappy customer. After my review, the owner responded with insults and mocking instead of addressing my concerns. He even called me a "terrorist" just because I asked about the cost breakdown. Honestly, it’s unbelievable that a business owner would treat someone like this. If you want respect and fair treatment, stay away from The Zoo Cycles. I recently had a frustrating experience at The Zoo Cycles that I feel I need to share. I went to them to have my bike's rear wheel respoked because the spokes kept breaking under the weight of my wife and our 3-year-old son riding in the back seat. I chose this shop because it’s close to home (less than a mile away) and had good reviews, but I wish I hadn’t. At first, everything seemed fine. I spoke to the shop clerk when I dropped off the bike, and he told me the mechanic (or owner, Tom) would get back to me with a quote. No red flags at that point. I even brought my own set of quality spokes that I bought for under $20, but a few days later, Tom texted me to say that the spokes I provided were too long. He said he could either replace just the broken spokes or order a new set. I insisted on replacing all the spokes, as I wanted to avoid future breakage. Here’s where things started to go wrong. I went on vacation for a couple of weeks and left the bike with them, trusting they would handle it. Tom never mentioned the cost of the new spokes, and I assumed they would be reasonably priced. When I returned, I was stunned to find out that the spokes cost $71, in addition to the $120 labor fee I had agreed to. I’ve never heard of spokes costing that much, and I was shocked. When I asked Tom about this, he just said, “That’s what they cost from our distributor.” I asked for proof, like an invoice, but he refused, saying he didn’t need to or couldn’t provide one. After some back and forth, he offered a small 10% discount, but that didn’t make up for the lack of transparency. Tom also claimed he had sent me a text with the final invoice and cost before doing the work, but I never received any message. Maybe it was a connection issue while I was abroad, but I never saw the message, so I had no chance to approve or reject the cost. By the time I found out, the job was already done, and I felt pressured to pay the full $191. When I expressed my frustration, Tom’s response was, “We can take the spokes off if you want,” which wasn’t helpful at all. While the work was completed on time, the way they handled communication and pricing left a lot to be desired. There was no transparency about the cost, and the refusal to provide proof only made things worse. Bottom Line: I wouldn’t recommend The Zoo Cycles. If you’re looking for clear communication and honest pricing, find a different bike shop. I won’t be going back.
May 21, 2021

Awesome group of guys. Humble and fair. Had an emergency and were able to get working on my bike right away. Thanks Rudy your the man. Fast and quality service highly recommend.