Todson Inc

Overview
About
Location
Reviews

Overview

+1 800-213-4561
www.todson.com
1 Merchant St, Sharon, MA 02067, USA
Hours Business hours are not available at the moment

Todson Inc Introduce

Todson Inc, located at 1 Merchant St, Sharon, MA 02067, USA, is a wholesaler specializing in bicycle parts and accessories. You can reach them at (800) 213-4561 or +1 800-213-4561.

Based on customer reviews, Todson Inc is highly praised for its exceptional customer service and its representation of reputable brands like Topeak and Velox. Customers have highlighted the company's responsiveness and helpfulness in resolving technical issues and addressing product defects. The company's commitment to customer satisfaction is evident in its prompt and hassle-free replacement of defective products.

Key features and services highlighted by customers include:

Wholesale Bicycle Parts: Offering a wide range of bicycle parts and accessories.
Representation of Trusted Brands: Distributing products from reputable brands like Topeak and Velox.
Exceptional Customer Service: Providing responsive and helpful customer support.
Technical Issue Resolution: Assisting customers in resolving technical issues with products.
Prompt Product Replacement: Offering prompt and hassle-free replacement of defective products.
Reliable Service: Demonstrating reliability and trustworthiness in handling customer concerns.

Customers have expressed high satisfaction with Todson Inc's service, particularly the company's commitment to resolving issues and providing timely replacements. The company's representation of trusted brands and its dedication to customer satisfaction make it a valuable resource for retailers and bike shops seeking reliable bicycle parts and accessories. If you are a bike shop or retailer looking for a trustworthy wholesaler offering quality bike parts and exceptional customer service, Todson Inc is a highly recommended option.

Location

Reviews

Nov 23, 2024

I had some technical issues with a Topeak Pressure Gauge. I reached out Todson and they were amazing at helping solve the problem. Really rare and exceptional customer service. It's no wonder brands like Topeak and Velox trust them to represent them in the U.S. Thanks guys!
Aug 08, 2020

We had bought a replacement pedal set for my sons bike and one of the threads was not cut right so it would not attach to the adapter. I contacted customer service and had a response within the day saying they would send a new one out immediately. Less then a week later and it is at my door!! Thank you for such awesome hassle free customer service!! I will definitely be using this company again and recommending!!
Nov 30, 2021

Bought a Joe Blow Sport II way back in 2013. It's worked great. Just recently the gauge stopped working. Emailed customer service last night and they called me bright and early this morning. Charlie was very responsive and helpful. Great company and customer support. Thanks!
May 06, 2022

Exceptional customer service! Charlie not only found the part I needed, a thru axle for my journeyman trailer, but sent it to first class, charged me zippo and I received it two days after our conversation. The absolute best customer service I have ever encountered is the hallmark of a solid company, Todson is such a company. Thank you! Michael
Feb 07, 2017

I had a bike light that went bad after I had had it for over a year. I contacted Todson support to get some advice on how to fix it or to purchase a part that could get it working again. I didn't want to pay for a replacement. I didn't expect nor ask them to replace it after so much time. Just hoped for a little help. To my surprise, they sent a replacement. Wow! That's great customer service! I will definitely be looking for the brands Todson sells and supports when I get my bike stuff in the future. So cool. There's still some good businesses out there.